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Thread: Can't Manage Mail Queues

  1. #1
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    Default Can't Manage Mail Queues

    This is what is get as a little pop-up...


    Message: system failure: exception during auth {RemoteManager: mail.carmelteachers.org->zimbra@mail.carmelteachers.org:22}
    com.zimbra.cs.service.ServiceException: system failure: exception during auth {RemoteManager: mail.carmelteachers.org->zimbra@mail.carmelteachers.org:22}
    at com.zimbra.cs.service.ServiceException.FAILURE(Ser viceException.java:174)
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:197)
    at com.zimbra.cs.rmgmt.RemoteManager.execute(RemoteMa nager.java:134)
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(GetMailQueueInfo.java:56)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:261)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:162)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:173)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)
    Caused by: java.io.IOException: auth failed
    at com.zimbra.cs.rmgmt.RemoteManager.getSession(Remot eManager.java:190)
    ... 24 more

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke
    Details:soap:Receiver




    Thanks in advance
    -Mark

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Which operating system? Which version/release of Zimbra? Do you have the ssh daemon unning on this server? Have you changed the port ssh uses from 22 to something else?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Default

    Sorry about that...

    Zimbra Version = zcs-4.0.3_GA_406.SuSE10
    Linux Kernel = 2.6.13-15-smp
    Have not changed the SSHD Port and it is running.


    __________________
    Thanks,
    Mark

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Can you ssh to that server from another machine on the LAN? Can you use ssh when you do it on the server? Does your version of Linux have SElinux enabled? If it does, disable it and any firewall on that machine.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    SELinux is disabled. I can ssh to the server from anywhere on the LAN\WAN using its NAT'ed Public IP or FQDN. From the command line on the local box, I can ssh to it's FQDN, hostname, Private IP, localhost, and 127.0.0.1.
    Last edited by mhanze; 12-11-2006 at 10:38 AM.

  6. #6
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    I found my answer in This Post


    Thanks for your replies,
    Mark
    Last edited by mhanze; 12-11-2006 at 12:44 PM.

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