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Thread: Antispam and antivirus status stopped

  1. #1
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    Default Antispam and antivirus status stopped

    Hi all, i have a problem on my zimbra server, today whit not apparently reason my anrivirus and antispam service is marked as stopped in administration web console and from zmcontrol status, but if i looking on /var/log/zimbra.log and into messages information i can see amavisd spamcheck and clamav virus check, also if i try to telnet on port 10024 it correctly respond, is there a solution, thanks a lot!

    Zimbra version: Release 7.1.4_GA_2555.UBUNTU10_64 UBUNTU10_64 FOSS edition.

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    Up plese some suggestion

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    I had the same problem after I upgraded to 7.1.4.

    I found that I needed to delete the anti-virus definitions database and manually download again. It fixed the issue.

    Chere these posts for info:
    http://www.zimbra.com/forums/adminis...tml#post245035
    http://www.zimbra.com/forums/adminis...-starting.html
    http://www.zimbra.com/forums/adminis...abilities.html
    Release 7.2.4_GA_2900.UBUNTU10_64 UBUNTU10_64 FOSS edition.

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    Thaks for the answer! can you post the exact procedure?

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    when i try to start amavis i see this on screen

    https://www.dropbox.com/s/tp2fmdxfjvojznw/amavis.JPG

    but amavis seems running cause this is what i see on a complete message:


    Quote Originally Posted by davidkillingsworth View Post
    I try thuis but nothing changes, i think clamav anda amavis are running but not seen on the web admin, this is what i read on one sample message:

    Received: from localhost (unknown [127.0.0.1])
    by xxxx.yyyy.local (Postfix) with ESMTP id 892787E2DB9
    for <xxxxxx@xxxxx.yyyyy.local>; Thu, 13 Sep 2012 13:46:25 +0200 (CEST)
    X-Virus-Scanned: amavisd-new at xxxxx.yyyyy.local
    X-Spam-Flag: NO
    X-Spam-Score: -2.9
    X-Spam-Level:
    X-Spam-Status: No, score=-2.9 tagged_above=-10 required=6.6
    tests=[ALL_TRUSTED=-1, BAYES_00=-1.9] autolearn=unavailable
    Received: from xxxx.yyyyy.local ([127.0.0.1])
    by localhost (xxxxx.yyyyyy.local [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id TZxPYP5J+6ME for <xxxxxx@xxxx.yyyyy.local>;
    Thu, 13 Sep 2012 13:46:25 +0200 (CEST)
    Last edited by StefanoSanti; 09-14-2012 at 01:16 AM.

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    Release 7.2.4_GA_2900.UBUNTU10_64 UBUNTU10_64 FOSS edition.

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    Quote Originally Posted by davidkillingsworth View Post
    I try thuis but nothing changes, i think clamav anda amavis are running but not seen on the web admin, this is what i read on one sample message:

    Received: from localhost (unknown [127.0.0.1])
    by xxxx.yyyy.local (Postfix) with ESMTP id 892787E2DB9
    for <xxxxxx@xxxxx.yyyyy.local>; Thu, 13 Sep 2012 13:46:25 +0200 (CEST)
    X-Virus-Scanned: amavisd-new at xxxxx.yyyyy.local
    X-Spam-Flag: NO
    X-Spam-Score: -2.9
    X-Spam-Level:
    X-Spam-Status: No, score=-2.9 tagged_above=-10 required=6.6
    tests=[ALL_TRUSTED=-1, BAYES_00=-1.9] autolearn=unavailable
    Received: from xxxx.yyyyy.local ([127.0.0.1])
    by localhost (xxxxx.yyyyyy.local [127.0.0.1]) (amavisd-new, port 10024)
    with ESMTP id TZxPYP5J+6ME for <xxxxxx@xxxx.yyyyy.local>;
    Thu, 13 Sep 2012 13:46:25 +0200 (CEST)

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    Tryed but nothing change, amavis and clamav seems working i see the tag on message envelope!!!!but web interface and zmcontrol mark it as stopped!?!?!?

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    Up some suggestion please!

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    Up..please

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