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Thread: Problem after upgrading to Zimbra 8

  1. #1
    Join Date
    Sep 2012
    Posts
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    3

    Default Problem after upgrading to Zimbra 8

    Hi all.

    We had upgraded Zimbra from 7 to 8 and we have a problem. In ajax version of webmail the send,reply and reply all buttons dosnīt work because when we click on them an ajax exception is launched in the navigator. The error is:

    Uncaught TypeError: Cannot call method 'addSelectionListener' of undefined /service/zimlet/res/Zimlets-nodev_all.js.zgz?language=es&cosId=e00428a1-0c00-11d9-836a-000d93afea2a:1013
    AttachContactsZimlet.initializeToolbar /service/zimlet/res/Zimlets-nodev_all.js.zgz?language=es&cosId=e00428a1-0c00-11d9-836a-000d93afea2a:1013
    ZmZimletMgr.notifyZimlets
    ZmAppCtxt.notifyZimlets Startup1_1_all.js.zgz:23860
    ZmComposeController._setView
    ZmComposeController.doAction
    ZmMailApp.compose Startup1_2_all.js.zgz:28602
    AjxCallback.run1 /zimbra/:860
    AjxDispatcher._postLoadCallback /zimbra/:1589
    AjxDispatcher.require /zimbra/:1521
    ZmMailApp.handleOp Startup1_2_all.js.zgz:28350
    ZmZimbraMail._newButtonListener Startup1_2_all.js.zgz:23766
    AjxEventMgr.notifyListeners Startup1_1_all.js.zgz:3617
    DwtControl.notifyListeners Startup1_1_all.js.zgz:11923
    DwtButton._handleClick Startup1_1_all.js.zgz:15874
    DwtButton._mouseUpListener Startup1_1_all.js.zgz:16009
    AjxCallback.run /zimbra/:843
    AjxListener.handleEvent Startup1_1_all.js.zgz:3797
    AjxEventMgr.notifyListeners Startup1_1_all.js.zgz:3617
    DwtControl.notifyListeners Startup1_1_all.js.zgz:11923
    DwtControl.__mouseEvent Startup1_1_all.js.zgz:13040
    DwtControl.__processMouseUpEvent Startup1_1_all.js.zgz:12956
    DwtControl.__mouseUpHdlr Startup1_1_all.js.zgz:12891

    Also we have seen that in the mail list the sender address and the receiver address are shown but if you select this mail the from and the receiver fields are empty.

    Any idea about this problem.

    Thanks in advance.

  2. #2
    Join Date
    Sep 2012
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    Default

    Nobody have the same problem?

  3. #3
    Join Date
    Feb 2008
    Location
    Charleston, WV
    Posts
    5
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    7

    Default Similar Problem with Reply, Send Relpy All

    Quote Originally Posted by jamacuco View Post
    Nobody have the same problem?
    I too have had the same problem, however after loading the Zimlet, view mail to log into users mail, it corrected the problem. I now have another problem that is the same as this post

  4. #4
    Join Date
    Apr 2009
    Posts
    1
    Rep Power
    6

    Default Don't understand

    Quote Originally Posted by tmstreit View Post
    I too have had the same problem, however after loading the Zimlet, view mail to log into users mail, it corrected the problem. I now have another problem that is the same as this post
    Hi, i've same problem and I don't understand I to fix it. Can you, please, explain how to resolve it ?

    Thank you !

  5. #5
    Join Date
    Feb 2008
    Location
    Charleston, WV
    Posts
    5
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    7

    Default

    Ok, there are two issues here. The first was the not being able to use reply in the Web Client. I am not sure how it was fixed, but after adding the zimlet com_zimbra_viewmail it was working, it may work with the addition of any zimlet in that may just be the restarting and flushing of the cache. I just did not fix it. To get the zimlet you can see the bug info.

    I then had the second problem with errors whenever I went to the manage page where the viewmail zimlet was used. When I believe I might have had an improper version of the zimlet, when I made sure I had the correct one, and removed the old one, and put the correct version zimlet it fixed the second problem.

    I would suggest removing all zimlets that are not standard with Zimbra 8, flushing the cache, and start putting them back one at a time, to see if that helps. You can also try restarting the mailbox between adding each zimlet with 'zmmailboxdctl restart'.

    Good luck.

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