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Thread: wrong mailbox size

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  1. #1
    Join Date
    Nov 2011
    Posts
    3
    Rep Power
    4

    Default wrong mailbox size

    I have a user whose mailbox appears to be full. He removed most of his mail but the mailbox is still full. The user reads his mail from outlook. I reindexed the mailbox and it shows more than 700 mails but I can't "see" them:

    Code:
    [zimbra@server ~]$ zmmailbox -z -m some_user@domain.com gaf
            Id  View      Unread   Msg Count  Path
    ----------  ----  ----------  ----------  ----------
             1  unkn           0           0  /
            16  docu           0           0  /Briefcase
            10  appo           0           0  /Calendar
            14  mess           0           0  /Chats
             7  cont           0          26  /Contacts
           402  mess           0           0  /Correo electrónico no deseado
             6  mess           0           0  /Drafts
            13  cont           0           2  /Emailed Contacts
             2  mess           0           4  /Inbox
           257  unkn           0           0  /Inbox/Borradores
           258  unkn           0           0  /Inbox/Eliminados
           259  unkn           0           0  /Inbox/Enviados
           260  unkn           0           0  /Inbox/Revisar
             4  mess           0           0  /Junk
             5  mess           0           0  /Sent
            15  task           0           0  /Tasks
             3  unkn           0           0  /Trash
    [zimbra@server ~]$ zmprov gqu `zmhostname`|egrep some_user
    some_user@domain.com 314572800 314504585
    [zimbra@server ~]$ zmprov rim  some_user@domain.com start  #reindex
    status: started
    [zimbra@server ~]$ zmprov rim some_user@domain.com status
    status: running
    progress: numSucceeded=71, numFailed=0, numRemaining=705
    
    I've repeated this commands and I get always the same numbers. The account is rejecting mails with mailbox full... Any help will be appreciated.
    Last edited by marcelofr; 10-01-2012 at 08:01 AM.

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