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Thread: FQDN at Administration login?

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    Default FQDN at Administration login?

    I seem to have installed the network edition of Zimbra 8 correctly onto a Centos 6 server. But at the administration page, the username field contains the fqdn of the server, i.e. zimbrahost.mydomain.com as the domain portion of the account. It would seem that the correct username should be admin@mydomain.com. Also, when I go to create a new account, the fqdn for the zimbra server is already populated, i.e. @zimbrahost.mydomain.com. Is there some config setting that needs to be changed?

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by axiomcrs View Post
    I seem to have installed the network edition of Zimbra 8 correctly onto a Centos 6 server. But at the administration page, the username field contains the fqdn of the server, i.e. zimbrahost.mydomain.com as the domain portion of the account. It would seem that the correct username should be admin@mydomain.com. Also, when I go to create a new account, the fqdn for the zimbra server is already populated, i.e. @zimbrahost.mydomain.com.
    That's because you didn't set the correct domain name when you were asked during the first install of ZCS.

    Quote Originally Posted by axiomcrs View Post
    Is there some config setting that needs to be changed?
    Apart from uninstalling and reinstalling then setting the correct domain (that would remove any email and all the ZCS file) you can rename the domain to it's correct name, search the wiki or forums for "rename domain".
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    Thanks for the suggestion. Reinstalling corrected the domain being set wrong. It turns out the "Change Domain name..." question in the install script is where I should I have entered it the first time. The script assumes the domain name to be the fqdn of the server. Now I can receive emails thru the web client, but I can't send any or reply to any. I searched the forums but it didn't prove useful. Any suggestions for why I can't send emails?

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    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by axiomcrs View Post
    Now I can receive emails thru the web client, but I can't send any or reply to any. I searched the forums but it didn't prove useful. Any suggestions for why I can't send emails?
    You need to look in the log files to see what the errors are when you try to send email.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    The mail logs say that the "Connection timed out". Every domain I try to send email to from the admin account says the same. Manual attempts thru telnet with the same address and port get the same result. I know my ISP blocks port 25, but I don't see how that would affect this. I am not using their servers for mail delivery. I have searched the doc/wiki for changing postfix to another port, but found nothing. Also, when I try to send mail to a new account with the same domain, i.e. admin@mydomain.com to xyz@mydomain.com, I get a "Connection refused" in the log. I am using the Zimbra webmail that I accessed by right-clicking on the account name to try to send that email. Our IP is static and does not appear on the blocked lists as far as I can tell. We do have a Sonicwall firewall, but that shouldn't affect outgoing traffic for this.

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    phoenix is offline Zimbra Consultant & Moderator
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    Are you saying that this Zimbra server is on a LAN? Did you login to the Zimbra server and try a telnet from there and if so what were the results? Have you disabled SElinux on this server? Are all the services running, what does a "zmcontrol status" show?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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