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Thread: Problems with IMAP / Thunderbird

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  1. #1
    Join Date
    Dec 2010
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    Post Problems with IMAP / Thunderbird

    Hello,

    The last days we have more and more the Problem that some (not all!) E-Mails on only one Mailbox cant be deleted over Thunderbird by using IMAP.

    zmcontrol -v
    Release 7.1.3_GA_3346.UBUNTU10_64 UBUNTU10_64 FOSS edition, Patch 7.1.3_P1.

    The Client uses Thunderbird ESR 10.0.9 on Windows XP SP3. After deleteing or moving the Mail over Thunderbird it will be back after about 2-3 seconds again. In the Zimbra WebGui the Message was deleted / moved successfully.

    Mailbox.log:
    INFO [ImapSSLServer-49657] [name=user@domain.com;mid=34;ip=82.100.195.18;ua=Th underbird/10.0.9;] mailop - Performing IMAP copy of Message (id=182109): copyId=182629, folderId=3, folderName=Trash, parentId=-182109.

    Is there no Error in the Logfile when I try to delete an Mail with ID "182109" that does not exist?

    regards

    Tobias

  2. #2
    Join Date
    Mar 2006
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    Massachusetts
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    Default

    Been a long time since I've used Thunderbird with Zimbra, but if I remember correctly Thunderbird lets you choose a folder for deleted items. Maybe a misconfiguration on the client end? Just a thought.

  3. #3
    Join Date
    Dec 2010
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    Default

    I have already checked this Option. Also I tried to use the Setting to "directly delete" the E-Mail without moving to Trash or else. The Mail is getting loaded from the Zimbra Server again.

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