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Thread: Migration from 32 bit to 64 bit failed

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  1. #1
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    Default Migration from 32 bit to 64 bit failed

    i follow this (Network Edition: Moving from 32-bit to 64-bit Server - Zimbra :: Wiki)
    instruction but fail with following

    Code:
    Enabled services read from cache. Service list may be inaccurate.
            Starting zmconfigd...Done.
            Starting logger...Failed.
    Starting logswatch...[] FATAL: failed to initialize LDAP client
    com.zimbra.cs.ldap.LdapException: LDAP error: : invalid credentials
    ExceptionId:main:1328322259680:f86728ab789f35f3
    Code:ldap.LDAP_ERROR
            at com.zimbra.cs.ldap.LdapException.LDAP_ERROR(LdapException.java:88)
            at com.zimbra.cs.ldap.unboundid.UBIDLdapException.mapToLdapException(UBIDLdapException.java:72)
            at com.zimbra.cs.ldap.unboundid.UBIDLdapException.mapToLdapException(UBIDLdapException.java:38)
            at com.zimbra.cs.ldap.unboundid.LdapConnectionPool.createConnPool(LdapConnectionPool.java:117)
            at com.zimbra.cs.ldap.unboundid.LdapConnectionPool.createConnectionPool(LdapConnectionPool.java:64)
            at com.zimbra.cs.ldap.unboundid.UBIDLdapContext.init(UBIDLdapContext.java:95)
            at com.zimbra.cs.ldap.unboundid.UBIDLdapClient.init(UBIDLdapClient.java:37)
            at com.zimbra.cs.ldap.LdapClient.getInstance(LdapClient.java:63)
            at com.zimbra.cs.ldap.LdapClient.initialize(LdapClient.java:86)
            at com.zimbra.cs.account.ldap.LdapProv.<init>(LdapProv.java:46)
            at com.zimbra.cs.account.ldap.LdapProvisioning.<init>(LdapProvisioning.java:256)
            at com.zimbra.cs.account.ldap.LdapProvisioning.<init>(LdapProvisioning.java:253)
            at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
            at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:57)
            at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:45)
            at java.lang.reflect.Constructor.newInstance(Constructor.java:525)
            at java.lang.Class.newInstance0(Class.java:372)
            at java.lang.Class.newInstance(Class.java:325)
            at com.zimbra.cs.account.Provisioning.getInstance(Provisioning.java:278)
            at com.zimbra.cs.account.Provisioning.getInstance(Provisioning.java:238)
            at com.zimbra.cs.account.ProvUtil.initProvisioning(ProvUtil.java:744)
            at com.zimbra.cs.account.ProvUtil.main(ProvUtil.java:3505)
    Caused by: LDAPException(resultCode=49 (invalid credentials), errorMessage='invalid credentials')
            at com.unboundid.ldap.sdk.LDAPConnection.bind(LDAPConnection.java:1837)
            at com.unboundid.ldap.sdk.LDAPConnectionPool.createConnection(LDAPConnectionPool.java:666)
            at com.unboundid.ldap.sdk.LDAPConnectionPool.<init>(LDAPConnectionPool.java:562)
            at com.zimbra.cs.ldap.unboundid.LdapConnectionPool.createConnPool(LdapConnectionPool.java:113)
            ... 18 more
    zimbra logger service is not enabled!  failed.
    any suggestion?

    thanks for help

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by laluvirtual View Post
    any suggestion?
    We can't tell from that isolated error what the problem is, the likelihood is that you haven't followed those steps exactly - they do work. You've given no details about the exact steps you've done nor which version (or release) of Zimbra is on the source and destination servers nor whether your DNS records etc. are correct.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Default

    I may be remembering wrong, but I thought I'd come across another migration procedure where on your 32bit and 64bit machine, you have the same version of zimbra. Copy the install from the 32bit over to the 64bit and then re-run the installer, let it upgrade things for you.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by technopop View Post
    I may be remembering wrong, but I thought I'd come across another migration procedure where on your 32bit and 64bit machine, you have the same version of zimbra.
    That's correct and why I've asked which versions of ZCS are installed on both servers.

    Quote Originally Posted by technopop View Post
    Copy the install from the 32bit over to the 64bit and then re-run the installer, let it upgrade things for you.
    That will fail and there are additional step(s) for moving from 32bit to 64bit as described in that wiki article, the article has also been Certified by Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    @phoenix, technopop:
    yes i follow the step exactly same except "zmlocalconfig -e mailboxd_keystore_password=thepassword" thar because i use open source edition.
    my old zimbra is Release 5.0.18_GA_3011.RHEL5_20090707164432 CentOS5 FOSS edition an installed on Centos 5.3 32bit
    and news server is 8.0.1 (latest rellease) 64bit x86 and install on centos 6 64bit

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by laluvirtual View Post
    @phoenix, technopop:
    yes i follow the step exactly same except "zmlocalconfig -e mailboxd_keystore_password=thepassword" thar because i use open source edition.
    my old zimbra is Release 5.0.18_GA_3011.RHEL5_20090707164432 CentOS5 FOSS edition an installed on Centos 5.3 32bit
    and news server is 8.0.1 (latest rellease) 64bit x86 and install on centos 6 64bit
    Then I'm afraid you haven't followed the exact steps required. This is the second paragraph of that article:

    IMPORTANT: The ZCS release you install on the 64-bit server must be the same release as installed on the 32-bit server. The server can have a different operating system.
    You didn't do that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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