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Thread: Zimbra8.Letters don't leave

  1. #1
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    Default Zimbra8.Letters don't leave

    People. Help to solve a problem. Letters don't go to the world (gmail, hotmail.....) in the domain mail goes.

    /var/log/zimbra.log

    Code:
    Nov 27 12:38:23 gate postfix/smtpd[24577]: connect from gate.ccitogliatti.ru[192.168.1.2]
    Nov 27 12:38:23 gate postfix/smtpd[24577]: NOQUEUE: filter: RCPT from gate.ccitogliatti.ru[192.168.1.2]: <admin@ccitogliatti.ru>: Sender address triggers FILTER smtp-amavis:[127.0.0.1]:10026; from=<admin@ccitogliatti.ru> to=<aegorov88@mail.ru> proto=ESMTP helo=<gate.ccitogliatti.ru>
    Nov 27 12:38:23 gate postfix/smtpd[24577]: 1BA8D2A1313: client=gate.ccitogliatti.ru[192.168.1.2]
    Nov 27 12:38:23 gate postfix/cleanup[22487]: 1BA8D2A1313: message-id=<1295180228.130.1354005502928.JavaMail.root@ccitogliatti.ru>
    Nov 27 12:38:23 gate opendkim[4002]: 1BA8D2A1313: no signing table match for 'admin@ccitogliatti.ru'
    Nov 27 12:38:23 gate postfix/qmgr[3977]: 1BA8D2A1313: from=<admin@ccitogliatti.ru>, size=707, nrcpt=1 (queue active)
    Nov 27 12:38:23 gate postfix/smtpd[24577]: disconnect from gate.ccitogliatti.ru[192.168.1.2]
    Nov 27 12:38:23 gate amavis[3375]: (03375-05) ESMTP:[127.0.0.1]:10026 /opt/zimbra/data/amavisd/tmp/amavis-20121127T121213-03375-wG2ywFu8: <admin@ccitogliatti.ru> -> <aegorov88@mail.ru> Received: from gate.ccitogliatti.ru ([127.0.0.1]) by localhost (gate.ccitogliatti.ru [127.0.0.1]) (amavisd-new, port 10026) with ESMTP for <aegorov88@mail.ru>; Tue, 27 Nov 2012 12:38:23 +0400 (MSK)
    Nov 27 12:38:23 gate amavis[3375]: (03375-05) Checking: 0MsOooAyRLGi ORIGINATING/MYNETS [192.168.1.2] <admin@ccitogliatti.ru> -> <aegorov88@mail.ru>
    Nov 27 12:38:27 gate postfix/smtpd[26211]: connect from localhost[127.0.0.1]
    Nov 27 12:38:27 gate postfix/smtpd[26211]: AD3BD2A131C: client=localhost[127.0.0.1]
    Nov 27 12:38:27 gate postfix/cleanup[22487]: AD3BD2A131C: message-id=<1295180228.130.1354005502928.JavaMail.root@ccitogliatti.ru>
    Nov 27 12:38:27 gate postfix/qmgr[3977]: AD3BD2A131C: from=<admin@ccitogliatti.ru>, size=1122, nrcpt=1 (queue active)
    Nov 27 12:38:27 gate postfix/smtpd[26211]: disconnect from localhost[127.0.0.1]
    Nov 27 12:38:27 gate amavis[3375]: (03375-05) FWD from <admin@ccitogliatti.ru> -> <aegorov88@mail.ru>,BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as AD3BD2A131C
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.202]:25: Connection refused
    Nov 27 12:38:27 gate amavis[3375]: (03375-05) Passed CLEAN {RelayedOutbound}, ORIGINATING/MYNETS LOCAL [192.168.1.2]:39271 [192.168.1.2] <admin@ccitogliatti.ru> -> <aegorov88@mail.ru>, Queue-ID: 1BA8D2A1313, Message-ID: <1295180228.130.1354005502928.JavaMail.root@ccitogliatti.ru>, mail_id: 0MsOooAyRLGi, Hits: -0.777, size: 670, queued_as: AD3BD2A131C, 4601 ms
    Nov 27 12:38:27 gate postfix/smtp[25268]: 1BA8D2A1313: to=<aegorov88@mail.ru>, relay=127.0.0.1[127.0.0.1]:10026, delay=4.7, delays=0.07/0/0.01/4.6, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as AD3BD2A131C)
    Nov 27 12:38:27 gate postfix/qmgr[3977]: 1BA8D2A1313: removed
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.208]:25: Connection refused
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.248]:25: Connection refused
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.204]:25: Connection refused
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.203]:25: Connection refused
    Nov 27 12:38:27 gate postfix/smtp[27146]: AD3BD2A131C: to=<aegorov88@mail.ru>, relay=none, delay=0.16, delays=0.03/0.02/0.11/0, dsn=4.4.1, status=deferred (connect to mail.ru[94.100.191.203]:25: Connection refused)

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by andy88 View Post
    People. Help to solve a problem. Letters don't go to the world (gmail, hotmail.....) in the domain mail goes.

    /var/log/zimbra.log

    Code:
    Nov 27 12:38:23 gate postfix/smtpd[24577]: connect from gate.ccitogliatti.ru[192.168.1.2]
    Nov 27 12:38:23 gate postfix/smtpd[24577]: NOQUEUE: filter: RCPT from gate.ccitogliatti.ru[192.168.1.2]: <admin@ccitogliatti.ru>: Sender address triggers FILTER smtp-amavis:[127.0.0.1]:10026; from=<admin@ccitogliatti.ru> to=<aegorov88@mail.ru> proto=ESMTP helo=<gate.ccitogliatti.ru>
    Nov 27 12:38:23 gate postfix/smtpd[24577]: 1BA8D2A1313: client=gate.ccitogliatti.ru[192.168.1.2]
    Nov 27 12:38:23 gate postfix/cleanup[22487]: 1BA8D2A1313: message-id=<1295180228.130.1354005502928.JavaMail.root@ccitogliatti.ru>
    Nov 27 12:38:23 gate opendkim[4002]: 1BA8D2A1313: no signing table match for 'admin@ccitogliatti.ru'
    Nov 27 12:38:23 gate postfix/qmgr[3977]: 1BA8D2A1313: from=<admin@ccitogliatti.ru>, size=707, nrcpt=1 (queue active)
    Nov 27 12:38:23 gate postfix/smtpd[24577]: disconnect from gate.ccitogliatti.ru[192.168.1.2]
    Nov 27 12:38:23 gate amavis[3375]: (03375-05) ESMTP:[127.0.0.1]:10026 /opt/zimbra/data/amavisd/tmp/amavis-20121127T121213-03375-wG2ywFu8: <admin@ccitogliatti.ru> -> <aegorov88@mail.ru> Received: from gate.ccitogliatti.ru ([127.0.0.1]) by localhost (gate.ccitogliatti.ru [127.0.0.1]) (amavisd-new, port 10026) with ESMTP for <aegorov88@mail.ru>; Tue, 27 Nov 2012 12:38:23 +0400 (MSK)
    Nov 27 12:38:23 gate amavis[3375]: (03375-05) Checking: 0MsOooAyRLGi ORIGINATING/MYNETS [192.168.1.2] <admin@ccitogliatti.ru> -> <aegorov88@mail.ru>
    Nov 27 12:38:27 gate postfix/smtpd[26211]: connect from localhost[127.0.0.1]
    Nov 27 12:38:27 gate postfix/smtpd[26211]: AD3BD2A131C: client=localhost[127.0.0.1]
    Nov 27 12:38:27 gate postfix/cleanup[22487]: AD3BD2A131C: message-id=<1295180228.130.1354005502928.JavaMail.root@ccitogliatti.ru>
    Nov 27 12:38:27 gate postfix/qmgr[3977]: AD3BD2A131C: from=<admin@ccitogliatti.ru>, size=1122, nrcpt=1 (queue active)
    Nov 27 12:38:27 gate postfix/smtpd[26211]: disconnect from localhost[127.0.0.1]
    Nov 27 12:38:27 gate amavis[3375]: (03375-05) FWD from <admin@ccitogliatti.ru> -> <aegorov88@mail.ru>,BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as AD3BD2A131C
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.202]:25: Connection refused
    Nov 27 12:38:27 gate amavis[3375]: (03375-05) Passed CLEAN {RelayedOutbound}, ORIGINATING/MYNETS LOCAL [192.168.1.2]:39271 [192.168.1.2] <admin@ccitogliatti.ru> -> <aegorov88@mail.ru>, Queue-ID: 1BA8D2A1313, Message-ID: <1295180228.130.1354005502928.JavaMail.root@ccitogliatti.ru>, mail_id: 0MsOooAyRLGi, Hits: -0.777, size: 670, queued_as: AD3BD2A131C, 4601 ms
    Nov 27 12:38:27 gate postfix/smtp[25268]: 1BA8D2A1313: to=<aegorov88@mail.ru>, relay=127.0.0.1[127.0.0.1]:10026, delay=4.7, delays=0.07/0/0.01/4.6, dsn=2.0.0, status=sent (250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as AD3BD2A131C)
    Nov 27 12:38:27 gate postfix/qmgr[3977]: 1BA8D2A1313: removed
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.208]:25: Connection refused
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.248]:25: Connection refused
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.204]:25: Connection refused
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.203]:25: Connection refused
    Nov 27 12:38:27 gate postfix/smtp[27146]: AD3BD2A131C: to=<aegorov88@mail.ru>, relay=none, delay=0.16, delays=0.03/0.02/0.11/0, dsn=4.4.1, status=deferred (connect to mail.ru[94.100.191.203]:25: Connection refused)
    This isn't a problem with Zimbra and it's caused by the text that I've highlighted, you'll have to contact the admin of that server and ask what the problem is, do some investigation (by using telnet to that address) and see if you can connect to port 25.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    with given the pc to the address smtp.mail.ru 25 passes telnet

    telnet smtp.mail.ru 25
    Trying 94.100.177.1...
    Connected to smtp.mail.ru.
    Escape character is '^]'.
    220 smtp14.mail.ru ESMTP ready

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by andy88 View Post
    with given the pc to the address smtp.mail.ru 25 passes telnet

    telnet smtp.mail.ru 25
    Trying 94.100.177.1...
    Connected to smtp.mail.ru.
    Escape character is '^]'.
    220 smtp14.mail.ru ESMTP ready
    That's all well and good but the IP address of that server is not any of the IP addresses that you've posted in your log and the server isn't trying to deliver mail to that address. For some reason there appears to be a discrepancy between the IP address you've used and the mail server for the "mail.ru" domain e.g.:

    Code:
    dig mail.ru mx
    
    ; <<>> DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5_8.4 <<>> mail.ru mx
    ;; global options:  printcmd
    ;; Got answer:
    ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 6170
    ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 0, ADDITIONAL: 1
    
    ;; QUESTION SECTION:
    ;mail.ru.                       IN      MX
    
    ;; ANSWER SECTION:
    mail.ru.                419     IN      MX      10 mxs.mail.ru.
    
    ;; ADDITIONAL SECTION:
    mxs.mail.ru.            3419    IN      A       94.100.176.20
    
    ;; Query time: 19 msec
    ;; SERVER: 192.168.1.10#53(192.168.1.10)
    ;; WHEN: Tue Nov 27 17:38:10 2012
    ;; MSG SIZE  rcvd: 61
    I can't see any additional IP address for that mail server other than the one shown in the dig output I've posted never mind the ones you have in the log output above.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  5. #5
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    matter is not in ip address. letters and on other domains don't leave

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by andy88 View Post
    matter is not in ip address.
    It would appear that is the problem from the information you've posted. The DNS lookup that the server has done gives an IP address to which it cannot connect and therefore your mail will not get delivered to that server. If you know something different then share it with me and show me some evidence that there's an error with Zimbra.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
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    I don't argue that it is an error of zimbra. probably problem in dns

    From the same domain mail.ru,gmail.com and other zimbra accepts letters.
    Last edited by andy88; 11-27-2012 at 10:25 AM.

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by andy88 View Post
    I don't argue that it is an error of zimbra.
    It is not a problem with Zimbra.

    Quote Originally Posted by andy88 View Post
    probably problem in dns
    Most likely. The Zimbra server will do a DNS lookup for the MX record to the domain "mail.ru" i.e. the domain to which you're sending mail as shown in these log entries:

    Code:
    Nov 27 12:38:27 gate amavis[3375]: (03375-05) FWD from <admin@ccitogliatti.ru> -> <aegorov88@mail.ru>,BODY=7BIT 250 2.0.0 from MTA(smtp:[127.0.0.1]:10025): 250 2.0.0 Ok: queued as AD3BD2A131C
    Nov 27 12:38:27 gate postfix/smtp[27146]: connect to mail.ru[94.100.191.202]:25: Connection refused
    The IP address in that message does not match the IP address of the MX record at the "mail.ru" DNS records as I posted earlier. You need to investigate why the DNS lookup on your server that does the DNS lookup is giving you incorrect results.

    Quote Originally Posted by andy88 View Post
    From the same domain mail.ru,gmail.com and other zimbra accepts letters.
    I don't understand what you mean by that.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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