Results 1 to 4 of 4

Thread: Can't remove old autocomplete email addresses

Hybrid View

  1. #1
    Join Date
    Nov 2012
    Posts
    2
    Rep Power
    3

    Default Can't remove old autocomplete email addresses

    Good Afternoon All,

    I am new to Zimbra and am encountering an issue with one of my users. When they log into the webmail interface and begin to type an address in the TO field when composing a new email, the autopopulate is displaying some old entries that they would like removed. They were incorrect spellings of an email address. For some reason, these entries do not have the delete option next to them in the list. I have verified the entries are not in the GAL, contacts or emailed contacts. How do I remove them?

    Any help is greatly appreciated.

    Thanks,

    Jason

  2. #2
    Join Date
    Nov 2012
    Posts
    2
    Rep Power
    3

    Default

    Has anyone seen this before?

  3. #3
    Join Date
    Dec 2009
    Location
    Michigan
    Posts
    454
    Rep Power
    6

    Default

    Has anyone seen this before?
    Under 7.2.1, if the user had an address book entry, then the 'forget' option doesn't show.

    This is also the same under 8.0.1

    Doug
    Ben Franklin quote:

    "Those who would give up Essential Liberty to purchase a little Temporary Safety, deserve neither Liberty nor Safety."

  4. #4
    Join Date
    Jul 2006
    Location
    Verona, Italy
    Posts
    153
    Rep Power
    9

    Default

    Hi Jason,
    Maybe you need to reset the address ranking for that user, try this command:
    Code:
     zmsoap -z -m user@domain.com RankingActionRequest/action @op=reset


    Sent from my iPhone using Tapatalk
    Federico Bertola
    CTO @ StudioStorti

Similar Threads

  1. Autocomplete and wrong addresses
    By maxxer in forum Administrators
    Replies: 3
    Last Post: 03-11-2014, 10:29 AM
  2. remove erroneous autocomplete
    By antonello74 in forum Administrators
    Replies: 7
    Last Post: 08-27-2010, 01:05 PM
  3. remove erroneous autocomplete
    By jholder in forum Developers
    Replies: 8
    Last Post: 12-30-2009, 10:14 AM
  4. Replies: 2
    Last Post: 09-12-2009, 01:12 PM
  5. How do you remove stale email addresses in ZWC
    By jisenburg in forum General Questions
    Replies: 0
    Last Post: 10-03-2008, 01:19 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •