Results 1 to 4 of 4

Thread: Administration - Monitoring in ZCS 8.0.1: Error Code 4

  1. #1
    Join Date
    Nov 2012
    Posts
    2
    Rep Power
    2

    Default Administration - Monitoring in ZCS 8.0.1: Error Code 4

    Dear Sirs,

    I'm trying to make the statistics messages work in my server CentOS 6 with ZCS 8.0.1, without success.

    Is displaying the following error in Administration Monitoring:

    java.lang.ArrayIndexOutOfBoundsException: 4 Error Code: service.FAILURE Method: [unknown] Details: soap: Receiver

    Already execute the permissions (zmfixperms), checked the settings rsyslog executing the installer Syslog (zmsyslogsetup), and upgraded connection keys (zmupdateauthkeys), but with no successful alternative.

    You have experienced this problem?

    Thank you,
    Giuseppe

  2. #2
    Join Date
    Apr 2011
    Posts
    7
    Rep Power
    4

    Default

    Hello,

    Did you ever find a solution to this issue ?
    I have ZCS 8.0.2 and having the same problem.
    Multi-server setup, however mail queue and service status works fine, but any other stat under Monitor like Message Count, Advanced Statistics will pop up that error message.

    Checking the stat logs on the logger server looks fine, no errors and the mta server updates the stats fine to the logger server log files.

    Any idea where to look further ?

  3. #3
    Join Date
    Nov 2012
    Posts
    2
    Rep Power
    2

    Default

    Hello,

    I could not solve yet, I was using Zimbra 8.0.1 and ended up doing the upgrade to 8.0.2. but the error persisted.

    I will try to analyze the error and if I can fix, I'll post the solution here.

    Giuseppe

  4. #4
    Join Date
    Mar 2013
    Posts
    8
    Rep Power
    2

    Default

    Hello Giuseppe,
    any news on this?
    I'm still having that issue, even after 8.0.3 upgrade and it is really frustrating...
    Thanks
    Jacopo

Similar Threads

  1. Replies: 4
    Last Post: 04-06-2010, 02:02 PM
  2. SSH error accessing Zimbra Administration
    By internalkernel in forum Installation
    Replies: 2
    Last Post: 07-03-2009, 05:40 AM
  3. Zimbra Administration Error
    By SpAcKs in forum Administrators
    Replies: 2
    Last Post: 02-25-2009, 02:30 PM
  4. Replies: 8
    Last Post: 10-24-2007, 09:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •