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Thread: recurrent nullPointerException on mailbox access in Z-OSE 8.0.1

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  1. #1
    Join Date
    Mar 2010
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    French Polynesia
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    Default recurrent nullPointerException on mailbox access in Z-OSE 8.0.1

    hi all

    Every time a user acces his mailbox It produce a NullPointerException in the mailbox.log.
    however the user do not complaint about email service because there is not trouble for him

    the problem occur for one user only ona serveur where there is a dozen of user, with not problem for the others.


    thank for your time, regards.

    Code:
    2012-12-06 23:58:47,555 ERROR [Index-7] [name=honore@xxxxxx.pf;mid=22;] index -
    java.lang.NullPointerException
    	at com.zimbra.cs.store.FileDescriptorCache.getSharedFile(FileDescriptorCache.java:186)
    	at com.zimbra.cs.store.FileDescriptorCache.read(FileDescriptorCache.java:125)
    	at com.zimbra.cs.store.BlobInputStream.read(BlobInputStream.java:279)
    	at com.zimbra.common.zmime.ZMimeParser.parse(ZMimeParser.java:354)
    	at com.zimbra.common.zmime.ZMimeMessage.parse(ZMimeMessage.java:157)
    	at javax.mail.internet.MimeMessage.<init>(MimeMessage.java:209)
    	at com.zimbra.common.zmime.ZMimeMessage.<init>(ZMimeMessage.java:60)
    	at com.zimbra.cs.mime.Mime$FixedMimeMessage.<init>(Mime.java:122)
    	at com.zimbra.cs.mailbox.MessageCache.getMimeMessage(MessageCache.java:167)
    	at com.zimbra.cs.mailbox.Message.getMimeMessage(Message.java:445)
    	at com.zimbra.cs.mailbox.Message.generateIndexData(Message.java:1243)
    	at com.zimbra.cs.mailbox.MailboxIndex.indexItemList(MailboxIndex.java:735)
    	at com.zimbra.cs.mailbox.MailboxIndex.indexDeferredItems(MailboxIndex.java:372)
    	at com.zimbra.cs.mailbox.MailboxIndex.access$600(MailboxIndex.java:83)
    	at com.zimbra.cs.mailbox.MailboxIndex$BatchIndexTask.exec(MailboxIndex.java:1403)
    	at com.zimbra.cs.mailbox.MailboxIndex$IndexTask.run(MailboxIndex.java:1382)
    	at java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:471)
    	at java.util.concurrent.FutureTask$Sync.innerRun(FutureTask.java:334)
    	at java.util.concurrent.FutureTask.run(FutureTask.java:166)
    	at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1110)
    	at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:603)
    	at java.lang.Thread.run(Thread.java:722)

  2. #2
    Join Date
    Dec 2012
    Location
    Oakland, CA
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    Default

    I've also been seeing this since 8.01, and still with 8.02.

    Workaround has been to move the problematic message out of users inbox or delete.

    Something to do with SMIME?

  3. #3
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    Default

    the problem has diseappear for me with 8.0.2

  4. #4
    Join Date
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    Default

    Quote Originally Posted by dominix View Post
    the problem has diseappear for me with 8.0.2
    On our system, the symptom seems much less severe (they report only briefly not receiving new email), but I still see the errors in the log.

    This issue was made into a bug: Bug 79784 &ndash; NullPointerException when clicking on an email

    Simon

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