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Thread: Help on cleanup a non-critical error.

  1. #1
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    Default Help on cleanup a non-critical error.

    New to zimbra and was browsing logs and came across the error below:

    com.zimbra.cs.account.AccountServiceException: no such account: 73085ed3-fa78-49ec-82c0-67c3dc558127
    at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ACCOUNT(AccountServiceException.java:114)

    It was on my administrator aliases personal email and it works perfectly. I looked through some details and can't find and references to the account ID referenced in the error.

    Any Ideas

  2. #2
    Join Date
    Aug 2005
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    Default Account deleted via LDAP?

    This shouldn't be a problem, but it's always good to try to figure out what's causing the things that pop up in the logfile.

    Can you post the remainder of the stack trace? Is there any chance that this is happening during the nightly old-message purge after you deleted an account through LDAP or via zmprov -l?
    Bugzilla - Wiki - Downloads - Before posting... Search!

  3. #3
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    Default

    Complete Stack Trace:
    2006-12-22 08:55:12,262 INFO [http-443-Processor99] [mid=10;ip=159.X.X.X;name=jdog@xxxxxxxx.com;] SoapEngine - handler exception
    com.zimbra.cs.account.AccountServiceException: no such account: 73085ed3-fa78-49ec-82c0-67c3dc558127
    at com.zimbra.cs.account.AccountServiceException.NO_S UCH_ACCOUNT(AccountServiceException.java:114)
    at com.zimbra.soap.DocumentHandler.getServer(Document Handler.java:197)
    at com.zimbra.cs.service.mail.MailDocumentHandler.pro xyRequest(MailDocumentHandler.java:122)
    at com.zimbra.cs.service.mail.MailDocumentHandler.pro xyRequest(MailDocumentHandler.java:104)
    at com.zimbra.cs.service.mail.GetFolder.handleMountpo int(GetFolder.java:126)
    at com.zimbra.cs.service.mail.GetFolder.handle(GetFol der.java:84)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:261)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:153)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:173)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:595)

  4. #4
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    Default Perfectly OK.

    Don't worry about that. What's happening is that one user mounted a folder belonging to another, and subsequently the remote folder's owner's account got deleted. So now the first user has a dangling reference to the deleted user's account. There's nothing wrong here, and the user in question can just delete the unreachable "remote folder" at their convenience.
    Bugzilla - Wiki - Downloads - Before posting... Search!

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