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Thread: 'Some services are not running' in Zimbra Administration page

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  1. #1
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    Default 'Some services are not running' in Zimbra Administration page

    I just finished installing Zimbra for the first time on my dedicated server running Ubuntu 12.04 LTS, and when I go to https://mail.mydomain.com:7071 and log into my Admin console, I get an error at the top that says "Some services are not running" with a "Server Status" link to the right. When I click that link, it shows that spell, ldap, snmp, stats, mta, mailbox, logger, antispam, and antivirus all have a red X next to them.


    When I do a su - zimbra followed by zmcontrol status, it shows them all as running:

    Code:
    antispam                Running
    antivirus               Running
    ldap                    Running
    logger                  Running
    mailbox                 Running
    mta                     Running
    snmp                    Running
    spell                   Running
    stats                   Running
    zmconfigd               Running
    Also in the admin console, under Runtime it says Service: Service failed

    Anyone happen to know why I am getting this error?
    Last edited by Viper786; 01-11-2013 at 01:40 AM. Reason: Adding additional info

  2. #2
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    I've also noticed services not running since upgrading to 8.0.2 however, it's a new server named localhost above the correct server. zmcontrol status is fine:
    Code:
    [zimbra@tifa tmp]$ zmcontrol status
    Host tifa.greenberry.co.uk
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
            zmconfigd               Running
    Here's an image of how it looks. The server seems to be running fine, but anything red surely can't be good!

    zimbra_status.jpg
    Last edited by Gandalf-LoJ; 01-08-2013 at 05:49 AM. Reason: fixed image (hopefully!)

  3. #3
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    zimbra.jpg
    Quote Originally Posted by Gandalf-LoJ View Post
    I've also noticed services not running since upgrading to 8.0.2 however, it's a new server named localhost above the correct server. zmcontrol status is fine:
    Code:
    [zimbra@tifa tmp]$ zmcontrol status
    Host tifa.greenberry.co.uk
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
            zmconfigd               Running
    Here's an image of how it looks. The server seems to be running fine, but anything red surely can't be good!

    zimbra_status.jpg

    Please any one help me...............



    Thanks,

    Sujoy

    Bangladesh

  4. #4
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    I seem to be having a problem attaching an image to this post, so here's a link to it instead:
    http://greenberry.co.uk/uploads/zimbra_status.png

    I've also noticed services not running since upgrading to 8.0.2 however, it's a new server named localhost above the correct server. zmcontrol status is fine:
    Code:
    [zimbra@tifa tmp]$ zmcontrol status
    Host tifa.greenberry.co.uk
            antispam                Running
            antivirus               Running
            ldap                    Running
            logger                  Running
            mailbox                 Running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
            zmconfigd               Running
    Here's an image of how it looks. The server seems to be running fine, but anything red surely can't be good!

  5. #5
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    Mine is similar to your image above, except mine doesn't show localhost, it only shows my domain and EVERYTHING has a red X and this is what my admin panel's home page looks like:

    zimbra.jpg

    Anyone know how I can fix this?

  6. #6
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    well this is really strange. This morning, logging into the console and I'm greeted with no warning messages at all, so I check the server status page and I just have tifa.greenberry.co.uk listed with all green ticks and no sign of localhost at all!

    I have no idea what caused the issue in the first place apart from upgrading from 8.0.1 to 8.0.2 and I have no idea on what fixed it apart from logging in this morning!

    I shall monitor and report back if anything changes again!
    Last edited by Gandalf-LoJ; 01-09-2013 at 02:35 AM. Reason: version number edit

  7. #7
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    I ended up asking one of my friends about this who works with Zimbra everyday for his job. I am actually surprised how atrocious the support is on here on Zimbra's forums. I asked three separate problems and didn't get help for any of them and had to go to my friend to help me figure out what was wrong.

    Zimbra needs to have better user support... I'm not even going to bother posting how I fixed my issues.

  8. #8
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Viper786 View Post
    I ended up asking one of my friends about this who works with Zimbra everyday for his job. I am actually surprised how atrocious the support is on here on Zimbra's forums. I asked three separate problems and didn't get help for any of them and had to go to my friend to help me figure out what was wrong.
    You seem to have some misunderstanding of what these forums are, they are Community Supported forums not official Zimbra support. People who post on these forums do so voluntarily and when they have the time - nobody is obliged to post here.

    Quote Originally Posted by Viper786 View Post
    Zimbra needs to have better user support... I'm not even going to bother posting how I fixed my issues.
    That's very helpful of you.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  9. #9
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    >Zimbra needs to have better user support... I'm not even going to bother posting how I fixed my issues.[/QUOTE]

    Nice way to help others out. Everyone should at least post the results and solution when ever possible so that there aren't so many dead ended threads leading to no answers.

  10. #10
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    Its because of the misconfiguration of snmp.. snmp name need to be same while configuring zimbra servers

    Check snmp name on both the nodes I think those are different

    Sent from my GT-I9300 using Tapatalk
    Thanks,
    Anudeep.
    From itopstube.com

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