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Thread: Reassigning Mailboxes

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  1. #1
    Join Date
    Jan 2013
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    Question Reassigning Mailboxes

    Hi folks, just a quick question.

    We recently had a change in a position and I would like to use the previous employee's (Margaret) mailbox as the new employee's (Phyllis) starting account due to the importance of the emails contained. It appears I can change the name and account login information to Phyllis just fine, but when she sends email, it still goes out as margaret@myorg.org

    Is there something I'm missing here? Thanks for any and all help.

    Using Zimbra 7.2.1 on Ubuntu 8.04 64-bit.

  2. #2
    Join Date
    Sep 2010
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    Montgomery, AL
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    Default

    I had this very same thing happen today. Check in the User's Preferences tab. Look under the Mail section on the left, in the Accounts sub-section. Toward the bottom you'll see an entry labeled "From: Choose the name that appears in the "From" field of email messages"

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