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Thread: system failure: error while sending read receipt

  1. #1
    Join Date
    Jan 2013
    Location
    Brasil
    Posts
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    Default system failure: error while sending read receipt

    Hello everybody!

    I'm having problems sending read receipt of zimbra.
    I'm using:
    ZCS on CentOS 6.3-8.0.2_GA_5569.RHEL6_64 x64bits

    Below the picture of the problem.

    I searched here in the forum for similar problems but have not found a solution.

    Anyone know how to solve this problem?

    Thanks!

    Zimbra-Error.jpg

    Saul Figueiredo
    Support Analyst
    LPIC1
    LPIC2
    Zimbra 8.0.5/CentOS 6.3

  2. #2
    Join Date
    Mar 2008
    Posts
    5
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    Default

    Hi,

    Jesus, no answer? Forum admins, any help from you? Zimbra experts, any help?

    Having this problem too, i'm using "Zimbra 7.2.1 GA FOSS Edition RHEL5_64"


    Anyone knows this issue?

  3. #3
    Join Date
    Oct 2009
    Location
    China
    Posts
    34
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    6

    Default

    Hi adrianodsb, it`s easy to resolve this issue. Make sure the MTA parameter contains local private ip.
    You can get it from this command
    as zimbra
    $ zmprov gs mail.domain.com |grep zimbraMtaMyNetworks
    In my server, it displays zimbraMtaMyNetworks: 127.0.0.0/8 192.168.1.253/32 180.xx.xx.xx/32
    Just do it.
    覧覧覧覧覧覧覧
    QQ:307741085
    Email:fine@zcsmail.com

  4. #4
    Join Date
    Mar 2008
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    5
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    Default

    Quote Originally Posted by xuyanru View Post
    Hi adrianodsb, it`s easy to resolve this issue. Make sure the MTA parameter contains local private ip.
    You can get it from this command
    as zimbra
    $ zmprov gs mail.domain.com |grep zimbraMtaMyNetworks
    In my server, it displays zimbraMtaMyNetworks: 127.0.0.0/8 192.168.1.253/32 180.xx.xx.xx/32
    Thank you very much for the answer xuyanru, but your tip doesn't worked for me... i'm still getting the same error when sending read receipt:

    receipt.JPG

    In the mailboxd.log i get:

    Code:service.FAILURE
    at com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at com.zimbra.cs.service.mail.SendDeliveryReport.send Report(SendDeliveryReport.java:144)
    at com.zimbra.cs.service.mail.SendDeliveryReport.hand le(SendDeliveryReport.java:75)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:218)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)
    Caused by: javax.mail.MessagingException: Connection refused;
    nested exception is:
    java.net.ConnectException: Connection refused
    at com.zimbra.cs.mailclient.smtp.SmtpTransport.protoc olConnect(SmtpTransport.java:183)
    at javax.mail.Service.connect(Service.java:295)
    at javax.mail.Service.connect(Service.java:176)
    at javax.mail.Service.connect(Service.java:125)
    at javax.mail.Transport.send0(Transport.java:194)
    at javax.mail.Transport.send(Transport.java:124)
    at com.zimbra.cs.service.mail.SendDeliveryReport.send Report(SendDeliveryReport.java:142)
    ... 36 more
    Caused by: java.net.ConnectException: Connection refused
    at java.net.PlainSocketImpl.socketConnect(Native Method)
    at java.net.PlainSocketImpl.doConnect(PlainSocketImpl .java:351)
    at java.net.PlainSocketImpl.connectToAddress(PlainSoc ketImpl.java:213)
    at java.net.PlainSocketImpl.connect(PlainSocketImpl.j ava:200)
    at java.net.SocksSocketImpl.connect(SocksSocketImpl.j ava:366)
    at java.net.Socket.connect(Socket.java:529)
    at com.zimbra.cs.mailclient.MailConnection.newSocket( MailConnection.java:419)
    at com.zimbra.cs.mailclient.MailConnection.connect(Ma ilConnection.java:74)
    at com.zimbra.cs.mailclient.smtp.SmtpTransport.protoc olConnect(SmtpTransport.java:181)
    ... 42 more

    I apreciate any help, thanks in advance!

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