I don't know where else to go. I can't seem to get the support rep to respond for days, and we have a critical issue that has been open for two weeks. Case number 101937 - resulted in a bug being created (bug 79784) with no progress.
Is there anyone at Zimbra monitoring this forum that can help get someone to actually work on our issue? It is a critical issue, and affecting a large number of users within our organization.