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Thread: Problem with iCal // Zimbra logging "SoapEngine - auth credentials have expired..."

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  1. #1
    Join Date
    Sep 2010
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    Default Problem with iCal // Zimbra logging "SoapEngine - auth credentials have expired..."

    Hello everyone,

    after upgrading from 7.2.0 to 8.0.2 we face a problem with one user, which is using iCal, iPhone, iPad all at a time. His iCal won't show any Calendars on the left side of iCal. Opening Calendar => Preferences => Accounts => Delegation => "Accounts I can access" does the following: The whole list of accounts shows up, and goes away after a second or so. After that the list is empty.

    In /opt/zimbra/log/mailbox.log I find lines like:

    2013-02-19 14:43:56,607 WARN [qtp390087669-918:https://192.168.116.202:443/service/soap] [ip=192.168.0.97;] SoapEngine - auth credentials have expired: unable to construct SOAP context

    No other user produces this kind of log entries.

    What does this mean? What's wrong with this User, what is wrong with his auth credentials? How can I dig into this problem and trace it?

    Thanks for any hint!
    Andreas



    # dpkg -l | grep -i zimbra
    ii zimbra-apache 8.0.2.GA.5569.UBUNTU10.64 Best email money can buy
    ii zimbra-convertd 8.0.2.GA.5569.UBUNTU10.64 Best email money can buy
    ii zimbra-core 8.0.2.GA.5569.UBUNTU10.64 ZCS Network Edition
    ii zimbra-ldap 8.0.2.GA.5569.UBUNTU10.64 Best email money can buy
    ii zimbra-logger 8.0.2.GA.5569.UBUNTU10.64 Best email money can buy
    ii zimbra-mta 8.0.2.GA.5569.UBUNTU10.64 Best email money can buy
    ii zimbra-snmp 8.0.2.GA.5569.UBUNTU10.64 Best email money can buy
    ii zimbra-spell 8.0.2.GA.5569.UBUNTU10.64 Best email money can buy
    ii zimbra-store 8.0.2.GA.5569.UBUNTU10.64 Best email money can buy

  2. #2
    Join Date
    Sep 2010
    Posts
    30
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    Default

    Just not to leave this open: as I discussed with vmware, this seems to be a bug in zimbra, and maybe they will fix it some day.

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