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Thread: Unable to send 'large' email from Zimbra Outlook Connector

  1. #1
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    Default Unable to send 'large' email from Zimbra Outlook Connector

    Hi,

    Firstly hope I have the right forum as I am a system administrator of the company I work for.

    We have a new installation of Zimbra 8.0.2 on a CentOS6_64 install.

    We have previously had Zimbra running successfully but never with ZCO, always using either web portal and/or iMap in Thunderbird client. There error is as follows:

    "
    Error: This message could not be sent.

    Subject: Specials

    To: example@example.com.au

    Note: File Upload Fault. Please contact your system administrator regarding maximum message and attachment sizes.

    Error Code: 413

    Error Text: Message is too large

    Note: A copy of message is saved in Draft folder without attachments.

    Deleted attachments:

    Chicken Thigh Fillet Steaks Skin Off $6.99kg.JPG

    Chicken Breast Skin On $6.99kg.jpg

    Lamb Legs $6.99kg.jpg

    Spanish Choriso $11.99kg.jpg

    Boned and Rolled Pork Roast $5.99kg.jpg

    Premium Scotch Fillet Steak $15.99kg.JPG

    image001.jpg

    image002.png
    "

    None of these images are large in size and we are unable to find the source of this problem...

    "
    [zimbra@mailhub root]$ zmprov gacf | grep zimbraMtaMaxMessageSize
    zimbraMtaMaxMessageSize: 30720000
    [zimbra@mailhub root]$ zmprov gacf | grep zimbraFileUploadMaxSize
    zimbraFileUploadMaxSize: 524288000
    zimbraFileUploadMaxSizePerFile: 2147483648
    "

    From what we can find there should be no issue here but we have limited knowledge regarding this and how to trouble shoot this error.

    All help is appreciated,
    Regards,
    JohnC.

  2. #2
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    Default

    Is more information required? Or any ideas?

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