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Thread: Can someone help me with this log entry please?

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  1. #1
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    Default Can someone help me with this log entry please?

    I was hoping someone would be willing to help me with this log entry. I'm getting some major delivery issues right now (which I'm going to post in a separate thread). However, I spoke to someone this morning that said they didn't get an email from me. I looked in the mail.info log file and this is what I got:

    Code:
    Apr 15 10:22:25 mail postfix/smtp[11624]: 0CCE5125666: to=<notmyemail@notmydomain.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=2.1, delays=0.16/0/0.01/1.9, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as E769D128FCF)
    Apr 15 10:22:25 mail postfix/qmgr[3374]: 0CCE5125666: removed
    Apr 15 10:22:26 mail postfix/smtp[11634]: E769D128FCF: to=<notmyemail@notmydomain.com>, relay=mail.iaas.ca[72.35.21.55]:25, delay=1.4, delays=0.19/0/0.25/0.93, dsn=2.6.0, status=sent (250 2.6.0 <9230aab9-9e8f-4fb8-9e27-158819508797@mail.myserver.com> Queued mail for delivery)
    Apr 15 10:22:26 mail postfix/qmgr[3374]: E769D128FCF: removed
    My understanding of this email is that it is sitting in the queue. But when I logged into the admin system and viewed the queue, there was nothing there.
    Release 7.1.2_GA_3268.UBUNTU10_64 UBUNTU10_64 FOSS edition.

  2. #2
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    Default

    Hi,

    Quote Originally Posted by jim.thornton View Post
    I was hoping someone would be willing to help me with this log entry. I'm getting some major delivery issues right now (which I'm going to post in a separate thread). However, I spoke to someone this morning that said they didn't get an email from me. I looked in the mail.info log file and this is what I got:

    Code:
    Apr 15 10:22:25 mail postfix/smtp[11624]: 0CCE5125666: to=<notmyemail@notmydomain.com>, relay=127.0.0.1[127.0.0.1]:10024, delay=2.1, delays=0.16/0/0.01/1.9, dsn=2.0.0, status=sent (250 2.0.0 from MTA([127.0.0.1]:10025): 250 2.0.0 Ok: queued as E769D128FCF)
    Apr 15 10:22:25 mail postfix/qmgr[3374]: 0CCE5125666: removed
    Apr 15 10:22:26 mail postfix/smtp[11634]: E769D128FCF: to=<notmyemail@notmydomain.com>, relay=mail.iaas.ca[72.35.21.55]:25, delay=1.4, delays=0.19/0/0.25/0.93, dsn=2.6.0, status=sent (250 2.6.0 <9230aab9-9e8f-4fb8-9e27-158819508797@mail.myserver.com> Queued mail for delivery)
    Apr 15 10:22:26 mail postfix/qmgr[3374]: E769D128FCF: removed
    My understanding of this email is that it is sitting in the queue. But when I logged into the admin system and viewed the queue, there was nothing there.
    According to your log, your email was sent successfully to the destination emails :
    relay=mail.iaas.ca[72.35.21.55]:25, delay=1.4, delays=0.19/0/0.25/0.93, dsn=2.6.0, status=sent (250 2.6.0 <9230aab9-9e8f-4fb8-9e27-158819508797@mail.myserver.com> Queued mail for delivery)
    as noted on the above quote, mail.iaas.ca with 72.35.21.55 has successfully received your email (status=sent) and send it to their mail queue (Queued mail for delivery). Please keep in mind that Queued mail for delivery means that your email reached their mail server successfully but your email may/may be not sent to the inbox for some reasons (blacklisted, going to spam filter, etc). Tell them to check their logs to see whether your emails got trapped by spam filter or not.

    To test whether the problem on their side or on your system, try to cc the email to another destination, also test send mail to them with another mail (such as from gmail), but from the above logs, I'm pretty sure that the problem are on their side.
    Best Regards
    ---
    Masim "Vavai" Sugianto
    Zimbra Tutorial
    Personal Blog [ID]

    Release 8.0.6_GA_5922.SLES11_64_20131203103702 SLES11_64 FOSS edition.

  3. #3
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    May 2010
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    Thank you... I'm confident with all the other problems that I'm having that the mail has been filtered out for some reason on their side.
    Release 7.1.2_GA_3268.UBUNTU10_64 UBUNTU10_64 FOSS edition.

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