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Thread: Error moving message to a folder

  1. #1
    Join Date
    Jul 2008
    Posts
    17
    Rep Power
    7

    Default Error moving message to a folder

    Hello!!

    Im having a some problems with a Zimbra installation in the paste few days...
    Some users are reporting "missing" e-mails in folders... so when I checked I saw this error on mailbox.log
    2013-05-07 16:17:43,786 WARN [btpool0-330://webmail.interpump.com.br/service/soap/MsgActionRequest] [name=luis.rodrigues@interpump.com.br;aname=admin@l ocalhost;mid=157;ip=177.135.111.206;ua=ZimbraWebCl ient - GC26 (Win)/7.2.1_GA_2790;] SoapEngine - handler exception
    java.lang.NullPointerException
    at com.zimbra.cs.account.Provisioning.onLocalServer(P rovisioning.java:1082)
    at com.zimbra.cs.service.mail.ItemAction.forceRemoteS ession(ItemAction.java:231)
    at com.zimbra.cs.service.mail.ItemAction.handleCommon (ItemAction.java:117)
    at com.zimbra.cs.service.mail.MsgAction.handle(MsgAct ion.java:41)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:412)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:287)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:158)
    at com.zimbra.soap.SoapServlet.doWork(SoapServlet.jav a:303)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:217)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:725)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:206)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:814)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:511)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1166)
    at com.zimbra.cs.servlet.SetHeaderFilter.doFilter(Set HeaderFilter.java:79)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:132)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1157)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:388)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:218)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:182)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:765)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:422)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:230)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:230)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.handler.DebugHandler.handle(Debu gHandler.java:77)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:152)
    at org.mortbay.jetty.Server.handle(Server.java:326)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:585)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:988)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:756)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:212)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:415)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:429)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:451)


    What can that be? I've already try to reindex the mailbox..

    Thanks!!

    Edit: I remembered that some time ago I renamed some accounts to a different domain...
    Last edited by Bagualas; 05-07-2013 at 12:36 PM.

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