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Thread: All emails going to SPAM

  1. #1
    Join Date
    Jun 2013
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    Default All emails going to SPAM

    Hello,
    I'm testing emails after the installation of Zimbra and I got some problems with my sent emails. Every email I send is going to spam boxes (hotmail / gmail). There is the header of my last email sent:

    Delivered-To: ramonflmr@gmail.com
    Received: by 10.14.210.2 with SMTP id t2csp28611eeo;
    Thu, 13 Jun 2013 06:32:01 -0700 (PDT)
    X-Received: by 10.50.141.161 with SMTP id rp1mr319898igb.11.1371130320465;
    Thu, 13 Jun 2013 06:32:00 -0700 (PDT)
    Return-Path: <flmr@trevvo.com.br>
    Received: from serv1.trevvo.com.br (serv1.trevvo.com.br. [192.157.245.34])
    by mx.google.com with ESMTP id ih16si6688938igb.45.2013.06.13.06.31.59
    for <ramonflmr@gmail.com>;
    Thu, 13 Jun 2013 06:32:00 -0700 (PDT)
    Received-SPF: pass (google.com: domain of flmr@trevvo.com.br designates 192.157.245.34 as permitted sender) client-ip=192.157.245.34;
    Authentication-Results: mx.google.com;
    spf=pass (google.com: domain of flmr@trevvo.com.br designates 192.157.245.34 as permitted sender) smtp.mail=flmr@trevvo.com.br;
    dkim=pass header.i=@trevvo.com.br
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by serv1.trevvo.com.br (Postfix) with ESMTP id 69A4614F40329
    for <ramonflmr@gmail.com>; Thu, 13 Jun 2013 17:31:59 +0400 (MSD)
    Received: from serv1.trevvo.com.br ([127.0.0.1])
    by localhost (serv1.trevvo.com.br [127.0.0.1]) (amavisd-new, port 10032)
    with ESMTP id uaZcKDWhr0rL for <ramonflmr@gmail.com>;
    Thu, 13 Jun 2013 17:31:58 +0400 (MSD)
    Received: from localhost (localhost.localdomain [127.0.0.1])
    by serv1.trevvo.com.br (Postfix) with ESMTP id 70EE314F402D9
    for <ramonflmr@gmail.com>; Thu, 13 Jun 2013 17:31:58 +0400 (MSD)
    DKIM-Filter: OpenDKIM Filter v2.8.0 serv1.trevvo.com.br 70EE314F402D9
    DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=trevvo.com.br;
    s=4AD8E0D2-D3D5-11E2-A292-2ACEBEECE33F; t=1371130318;
    bh=KP9R+FK65c9A2peRXBZizJW6oVObms6xDqnPlRq3ELs=;
    h=Date:From:To:Message-ID:Subject:MIME-Version:Content-Type:
    Content-Transfer-Encoding;
    b=DkaSwJ3BirSZBvfwKyMnJMiHcHRNF8/7rFaRANBMcJvM4XqHCfp1xEHGI5HrKqX8k
    VICJGiqOGtrsD6b3Mq5TPBnoCsfvvygyLxoQuortb/t3/KxIgs7OIArPQ0839SJBdA
    AwjXt0HrXi16wpVsa9VTr0QJ9kLYhl5Gy5NtrY1I=
    X-Virus-Scanned: amavisd-new at serv1.trevvo.com.br
    Received: from serv1.trevvo.com.br ([127.0.0.1])
    by localhost (serv1.trevvo.com.br [127.0.0.1]) (amavisd-new, port 10026)
    with ESMTP id IMHlWhxk87WO for <ramonflmr@gmail.com>;
    Thu, 13 Jun 2013 17:31:58 +0400 (MSD)
    Received: from serv1.trevvo.com.br (serv1.trevvo.com.br [192.157.245.34])
    by serv1.trevvo.com.br (Postfix) with ESMTP id 0D5F414F402D3
    for <ramonflmr@gmail.com>; Thu, 13 Jun 2013 17:31:58 +0400 (MSD)
    Date: Thu, 13 Jun 2013 13:31:57 +0000 (GMT)
    From: "Ramon O. Barbosa" <flmr@trevvo.com.br>
    To: ramonflmr@gmail.com
    Message-ID: <442031451.0.1371130317699.JavaMail.zimbra@trevvo. com.br>
    Subject: =?utf-8?Q?Informa=C3=A7=C3=A3o_Pendente?=
    MIME-Version: 1.0
    Content-Type: text/plain; charset=utf-8
    Content-Transfer-Encoding: quoted-printable
    X-Mailer: Zimbra 8.0.4_GA_5737 (ZimbraWebClient - GC27 (Win)/8.0.4_GA_5737)
    Thread-Topic: =?utf-8?Q?Informa=C3=A7=C3=A3o?= Pendente
    Thread-Index: ENrbVcTdGtx+ermdskfHUJ2p1pevEA==
    Thanks in for any future help.

    <Sorry for any English mistake>

  2. #2
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    Sounds like hotmail/gmail have your domain listed as a known spammer?
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  3. #3
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    How do I know it? I've searched in all easy known blacklists databases and my IP is not there (also searched with my domain in some).

  4. #4
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    I couldn't say why Gmail or hotmail is marking your domain as spam. SPF and DKIM both passed. I would guess that their users trained mail from your domain as spam?

    I would suggest taking it up with the Gmail/Hotmail folks. I.e., this does not appear to be a Zimbra issue.
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  5. #5
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    Quote Originally Posted by quanah View Post
    I couldn't say why Gmail or hotmail is marking your domain as spam. SPF and DKIM both passed. I would guess that their users trained mail from your domain as spam?

    I would suggest taking it up with the Gmail/Hotmail folks. I.e., this does not appear to be a Zimbra issue.
    How do I do anything in this case with Gmail/Hotmail ? Should I create accounts just for check "not spam" for my emails?

    Thanks in advance.

  6. #6
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    first of all check your public IP has DNS reverse lookup and check your MX record correctly configured, also check your allocated public IP is blacklisted..

    URL: Blocklist Removal Center - The Spamhaus Project
    Thanks,
    Anudeep.
    From itopstube.com

  7. #7
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    Quote Originally Posted by anudeep@itopstube.com View Post
    first of all check your public IP has DNS reverse lookup and check your MX record correctly configured, also check your allocated public IP is blacklisted..

    URL: Blocklist Removal Center - The Spamhaus Project
    I've checked rdns and ip in black lists and both are ok.

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