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Thread: Cannot assign different signature for delegate

  1. #1
    Join Date
    Apr 2013
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    Default Cannot assign different signature for delegate

    Hello,

    I'm trying to configure Zimbra to meet our needs. What I am not able to do so far is to bind a specific signature to a delegate account.

    An example:
    - john.doe@domain.com
    - jane.doe@domain.com
    - shared.mailbox@domain.com

    I want that John and Jane see the shared mailbox "Inbox" and "Sent" directories. OK.
    I want that John and Jane are able to SEND AS shared.mailbox@domain.com. OK using "delegate" function in the shared.mailbox@domain.com web ui -> preferences -> account
    I want that John and Jane, when sending as shared.mailbox@domain.com, automatically have a different signature. NOT OK. I can't assing a signature to a "simple" delegation. I can only assign it to an identity.
    If I create a new persona called shared.mailbox@domain in John and Jane web interface, I can assign a different signature BUT when I try to send a new mail, in the drop-down list I find THREE account:
    - user account -> with personal signature automatically assigned
    - persona account -> with specific signature automatically assigned
    - delegation account -> without a specific signature.

    How can I simply have 2 account from which I can send mail with a specific signature?

    Thanks in advance
    Regards

  2. #2
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    Default

    I found a (terrible) workaround but I'm still looking for a correct way to reach my goal:

    Administration console
    Account: john.doe@domain.com
    Edit -> Preferences -> Sending mail -> Allow sending email from any address

    This way John can send with any mail address.

    Login to John Doe webmail
    Preferences -> Account
    Create a new persona using shared.mailbox@domain.com and its signature

    Login back to Administration Console
    Features -> Mail Features -> Persona
    Unchecking this, the user will not be able to create new personas, therefore he won't be able to use any other address to send than the specified one by the administrator

    As you can see it is an unsecure workaround:
    - it takes too much time to create a simple delegation
    - user has no control over personas = helpdesk has too many requests to manage signatures, personas etc.
    - I guess, it is a security HOLE because formally John is able to send with any account he wants

    Any ideas?

  3. #3
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    Default

    Searching in old threads I found that in old versions of Zimbra (before 8), it was possible to set local accounts in zimbraAllowFromAddress, that could solve my problem.

    So, it looks the only way to reach my target is to use an old version of Zimbra which is not an acceptable solution.

    I just need a way to grant sendAs right to local accountA from local accountB, allowing user to set specific A and B signatures. I can't believe I'm the only one who needs this feature.

  4. #4
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    Default

    I am in the same boat..

    I also found another problem, we can't set the "From" field.
    In my environment, when I send an email as someone else (sendAs), the "From" field is the email, no display name.
    At least, it should be the display name of the other account. I filled a bug about it.

    Anyway, did you find anything ?

    Thx !

  5. #5
    Join Date
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    Default

    Same here.

    Is there no solution?

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