Rejected messages due to spam
We have a customer running Release 7.1.4_GA_2555.UBUNTU10_64 UBUNTU10_64 NETWORK edition. They have some customers that are emailing but the emails are not arriving from gmail. amavis: (02094-07) Blocked SPAM, [18.104.22.168] [22.214.171.124]
The customer want's to get these emails which are not showing in spam but are just being rejected
The customer has asked us to disable the system so the email won't get rejected. We have disabled the antispam service and restarted but the email is still being rejected.
Can anyone shed any light on this please