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  1. #1
    Join Date
    Dec 2006
    Posts
    43
    Rep Power
    9

    Default problems

    one of our users can't login to zimbra... it's been working well, no account changes we're made, but now after trying to log in the error is

    Permission denied

    and the description is

    Code:
    msg - permission denied: you do not have sufficient permissions
    com.zimbra.cs.service.ServiceException: permission denied: you do not have sufficient permissions
    	at com.zimbra.cs.service.ServiceException.PERM_DENIED(ServiceException.java:204)
    	at com.zimbra.cs.mailbox.Mailbox.checkAccess(Mailbox.java:1799)
    	at com.zimbra.cs.mailbox.Mailbox.getItemById(Mailbox.java:1808)
    	at com.zimbra.cs.mailbox.Mailbox.getFolderById(Mailbox.java:2411)
    	at com.zimbra.cs.index.ZimbraQuery$InQuery.Create(ZimbraQuery.java:683)
    	at com.zimbra.cs.index.queryparser.ZimbraQueryParser.GetQuery(ZimbraQueryParser.java:156)
    	at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Rhs_Text(ZimbraQueryParser.java:362)
    	at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Clause(ZimbraQueryParser.java:681)
    	at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Query(ZimbraQueryParser.java:846)
    	at com.zimbra.cs.index.queryparser.ZimbraQueryParser.DoParse(ZimbraQueryParser.java:919)
    	at com.zimbra.cs.index.queryparser.ZimbraQueryParser.Parse(ZimbraQueryParser.java:229)
    	at com.zimbra.cs.index.ZimbraQuery.<init>(ZimbraQuery.java:1721)
    	at com.zimbra.cs.mailbox.Mailbox.search(Mailbox.java:2731)
    	at com.zimbra.cs.operation.SearchOperation.callback(SearchOperation.java:73)
    	at com.zimbra.cs.operation.Operation.schedule(Operation.java:190)
    	at com.zimbra.cs.service.mail.Search.handle(Search.java:72)
    	at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:261)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:162)
    	at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:84)
    	at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:223)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:173)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
    	at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
    	at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
    	at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
    	at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
    	at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
    	at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
    	at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
    	at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
    	at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
    	at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
    	at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
    	at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
    	at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
    	at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
    	at java.lang.Thread.run(Thread.java:595)
    
    code - service.PERM_DENIED
    method - ZmCsfeCommand.prototype.invoke
    detail - soap:Sender
    any help???

  2. #2
    Join Date
    Oct 2005
    Location
    Calgary, AB
    Posts
    232
    Rep Power
    10

    Default

    Maybe try running zmfixperms from /opt/zimbra/libexec

    Run it as root, and I hope I got that directory right. I don't have a shell open right now :-)
    Cheers,

    Travis

    "Let's look at this from a standpoint of "Status". What exactly, on the Space Craft, IS working?"
    -Flight Control, Apollo 13

  3. #3
    Join Date
    Sep 2005
    Posts
    274
    Rep Power
    10

    Default

    looks like a share that is no longer available is part of the user's default (or login) search query. I could have sworn I saw a bug about this go by, but I can't find it. (Please file it).

    Try setting zimbraPrefMailInitialSearch to "in:inbox" with zmprov ma, and see if that fixes it.
    Bugzilla - Wiki - Downloads - Before posting... Search!

  4. #4
    Join Date
    Dec 2006
    Posts
    43
    Rep Power
    9

    Default

    actually, restarting zimbra fixed it this time...

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