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Thread: outlook 2003 problems

  1. #1
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    Default outlook 2003 problems



    hello.

    we have a problem with sending e-mails from outlook 2003. after the message is sent, there are 80 copies of it or sth in the Sent folder in outlook. we're using zimbra 4.5 open source version.

    is this a problem in zimbra or is it outlook? any help would be kindly appreciated.
    Last edited by urban@abak; 02-04-2007 at 11:42 PM.

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by urban@abak View Post
    we have a problem with sending e-mails from outlook 2003.
    Does the message actually get sent?

    Quote Originally Posted by urban@abak View Post
    after the message is sent, there are 80 copies of it or sth in the Sent folder in outlook.
    Are you sure those messages in the Sent folder are from one attempt to send a message? Are there any errors shown when Outlook tries to send the message?

    Quote Originally Posted by urban@abak View Post
    we're using zimbra 4.5 open source version.
    Are you using a POP3 or IMAP connection with Outlook?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    the message gets send, there were no reports about missing emails. the messages could be from more than one attempt, yes - i just remembered. don't how it works now, but that guy told me once he had to click twice on the send button to send his emails.

    we're using imap.

  4. #4
    phoenix is offline Zimbra Consultant & Moderator
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    Clear the Sent items folder then retry the send again and see what happens. Is this with any particular type of messages, does it have attachments (if so, how big?), is it plain text or HTML? Is it a local or remote user?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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    these are all kind of messages...

    what do you mean local or remote user? it's a business with their own LAN, using a domain server if i'm right...

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by urban@abak View Post
    these are all kind of messages...
    Yes but that really isn't an answer to my question.

    Quote Originally Posted by urban@abak View Post
    what do you mean local or remote user?
    erm, local as in they are on the LAN or remote they're not on the LAN they're coming in from the internet.

    Quote Originally Posted by urban@abak View Post
    it's a business with their own LAN, using a domain server if i'm right...
    I thought it was you that had the problem?

    Is this a problem with an IMAP connection or the Outlook Connector?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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