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Thread: Logging errors after Upgrade

  1. #1
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    Default Logging errors after Upgrade

    I have Upgrades from 8.0.0 to 8.0.6.

    Now the Statistics does not working, and i get the following errors

    zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20
    ERROR: service.FAILURE (system failure: java.lang.ArrayIndexOutOfBoundsException: 6)

    zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50
    ERROR: service.FAILURE (system failure: java.lang.ArrayIndexOutOfBoundsException: 6)

    Know´s any a soltuion ?

    Thanks a lot
    René

  2. #2
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    Hi everybody,

    I have the same problem but no solution.
    I tried a lot of command but no good results.

    I hope this post will lead somewhere.

    Thanks a lot for the answers.
    OS : RedHat 6.3 (x64)
    Version : Zimbra Network Edition 8.0.5
    Infrastructure : 2 proxy + 2 mailstores
    Environ 1000 BAL's

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by Schv_89 View Post
    I tried a lot of command but no good results.
    You need to provide details of what you've tried and what were the resultd otherwise we'll be going over the same questions and answers again.

    Quote Originally Posted by Schv_89 View Post
    I hope this post will lead somewhere.
    Not with the lack of information in these posts, you need to start by giving the exact version of ZCS and post the output of the following command (always do this when posting a question)

    Code:
    zmcontrol -v
    You also need to tell us whether this is a new install or an upgrade and if so, from which version did you upgrade? You should also provide the output from the Troubleshooting section of the wiki article on the logger for ZCS 6.x and upwards and any other information you may think is relevant. Also check that your log hostname is correct by running the following:

    Code:
    zmprov gacf |grep zimbraLogHostname
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  4. #4
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    Hi Phoenix,

    Sorry for my short post.

    More details.

    zmcontrol -v
    Release 8.0.5_GA_5839.RHEL6_64_20130910124005 RHEL6_64 NETWORK edition.
    zmprov gacf |grep zimbraLogHostname
    zimbraLogHostname: mail01.domain.com
    mail01.domain.com is the logger of my zimbra infrastructure. All logs are OK in the log files.


    List of command and results :

    * On my server Logger mail01 :
    Sources : Logger (ZCS 6.0.x and later) - Zimbra :: Wiki

    $ zmloggerctl status; echo $?; ps ax | grep zmlogger
    17697 ? S 247:27 /usr/bin/perl /opt/zimbra/libexec/zmlogger
    17783 ? S 0:00 zmlogger: zmrrdfetch: server

    $ /opt/zimbra/libexec/zmrrdfetch -f zmmtastats
    Host: Error
    ...
    1389770700,,,,,,,,,
    1389770730,,,,,,,,,
    ...

    $ /opt/zimbra/libexec/zmrrdfetch -c -f zmmtastats
    Host: Error
    ...
    1389770700,,,,,,,,,
    1389771000,,,,,,,,,
    ...

    $ grep -w MTA /var/log/zimbra-stats.log
    Jan 15 08:20:16 mail01 zimbramon[13236]: 13236:info: MTA: proxy02.domain.fr: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_count,mta_count,filter_spam,sendmai l_events:: 0,1,0.983193277310925,12868632,0,68,119,0,0
    Jan 15 08:20:16 mail01 zimbramon[13236]: 13236:info: MTA: proxy01.domain.fr: filter_misc,clam_events,mta_delay,mta_volume,filte r_virus,filter_count,mta_count,filter_spam,sendmai l_events:: 0,1,3.80373831775701,8484883,0,60,107,0,0

    $ tail /var/log/zimbra-stats.log
    Jan 15 08:26:55 mail02 mailboxd: INFO [imap.csv] [] slogger - imap.csv: timestamp,command,exec_count,exec_ms_avg:: 01/15/2014 08:26:55,LIST,5,0
    Jan 15 08:26:55 mail02 mailboxd: INFO [imap.csv] [] slogger - imap.csv: timestamp,command,exec_count,exec_ms_avg:: 01/15/2014 08:26:55,XLIST,10,1
    ...

    $ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats | head -20
    ERROR: service.FAILURE (system failure: java.lang.ArrayIndexOutOfBoundsException: 6)

    $ zmsoap -z GetLoggerStatsRequest stats/@name=zmmtastats @limit=1 | head -50
    ERROR: service.FAILURE (system failure: java.lang.ArrayIndexOutOfBoundsException: 6)

    * On my 4 zimbra servers :
    $ date
    => Date are OK.


    * On my logger :
    When clic on "Number of mails" in Admin console, tail -f /opt/zimbra/log/zmlogswatch.out :
    Wed Jan 15 08:45:50 2014: Spawned: 19627 -- Connected from 127.0.0.1:57981
    Use of uninitialized value $columns[6] in join or string at /opt/zimbra/libexec/zmrrdfetch line 165.
    OS : RedHat 6.3 (x64)
    Version : Zimbra Network Edition 8.0.5
    Infrastructure : 2 proxy + 2 mailstores
    Environ 1000 BAL's

  5. #5
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    As has been the trouble with logger, zmrrdfetch once called starts a runaway process. Then when you call it again, you get a second one and so on and so on. I've an 8-core server with 12GB of RAM. The server load is now up to 30.00 because three zmrrdfetch processes are running and hogging all the memory. I've no idea why this happens as I am not experienced enough at this level to troubleshoot.

    Bill, you can't leave folks in the lurch like this. On many postings you ask them questions, sometimes flippant, and then you never respond back like to Schv_89 here. Folks need the help.

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