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Thread: SMTP error

  1. #1
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    Default SMTP error

    Hi all,

    I'm not sure if this is the correct thread or not, but I have an issue with SMTP. Legitimate messages are delivered as usual but it sends out an error message either way but archive@mankind-media.com does not exist. I'm not sure why it's enabled as you can see below. If you're wondering what Mailcleaner is, it's a spam filtering service and I use that for filtering out spam. Do I need to do adjust anything on their end?

    Your help is greatly appreciated. Thank you!

    This message was created automatically by mail delivery software.

    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:

    archive@mankind-media.com
    (ultimately generated from tyler@tylerchester.com)
    SMTP error from remote mail server after RCPT TO:<archive@mankind-media.com>:
    host mail.mankind-media.com [195.154.8.196]: 550 5.1.1 <archive@mankind-media.com>:
    Recipient address rejected: mankind-media.com

    ------ This is a copy of the message, including all the headers. ------

    Return-path: <tylchester@live.com>
    Received: from [127.0.0.1] (helo=localhost.localdomain)
    by mailcleaner stage4 with esmtp
    with id 1W4Dw6-0006bN-Po
    for <tyler@tylerchester.com>
    from <tylchester@live.com>; Fri, 17 Jan 2014 19:14:30 +0100
    X-MailCleaner-Forced: message forced
    Received: by gate2.mailcleaner.net stage2 with id 1W4DuX-0006Sn-Te
    for <tyler@tylerchester.com>; Fri, 17 Jan 2014 19:12:54 +0100
    Received: from blu0-omc1-s23.blu0.hotmail.com ([65.55.116.34])
    by gate2.mailcleaner.net stage1 with esmtp
    (Exim MailCleaner)
    id 1W4DuX-0006SR-5j
    for <tyler@tylerchester.com>
    from <tylchester@live.com>; Fri, 17 Jan 2014 19:12:53 +0100
    Received: from BLU172-W36 ([65.55.116.7]) by blu0-omc1-s23.blu0.hotmail.com with Microsoft SMTPSVC(6.0.3790.4675);
    Fri, 17 Jan 2014 10:12:52 -0800
    X-MailCleaner-SPF: pass
    X-TMN: [lo1AT4QG8JSZ6tESGXIa9G+FhRfP47rh]
    X-Originating-Email: [tylchester@live.com]
    Message-ID: <BLU172-W360436322B6316255113F3BCB80-8881@phx.gbl>
    Content-Type: multipart/alternative;
    boundary="_2427b29d-3d5f-4d69-9f20-0bffcef8bf0b_"
    From: Tyler Chester <tylchester@live.com>
    To: "tyler@tylerchester.com" <tyler@tylerchester.com>
    Subject: test
    Date: Fri, 17 Jan 2014 13:12:51 -0500
    Importance: Normal
    MIME-Version: 1.0
    X-OriginalArrivalTime: 17 Jan 2014 18:12:52.0043 (UTC) FILETIME=[BC8A79B0:01CF13AF]
    Authentication-Results: gate2.mailcleaner.net; dmarc=skipped
    X-Commtouch-ctIPd-RefID: tid=0001.0A0C0303.52D972B1.0099
    X-Commtouch-ctasd-RefID: str=0001.0A0C0201.52D972B2.0031,ss=1,re=0.000,recu =0.000,reip=0.000,cl=1,cld=1,fgs=0
    X-Commtouch: is not spam (Spam: Unknown, VOD: Medium)
    X-NiceBayes: is spam (99.99%)
    X-MailCleaner-Information: Please contact support@mailcleaner.net for more information
    X-MailCleaner-ID: 1W4DuX-0006Sn-Te
    X-MailCleaner: Found to be clean
    X-MailCleaner-SpamCheck: spam, NiceBayes (99.99%)


    --_2427b29d-3d5f-4d69-9f20-0bffcef8bf0b_
    Content-Type: text/plain; charset="iso-8859-1"
    Content-Transfer-Encoding: quoted-printable

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    A forum search is a good place to start, take a look at some of the threads on this topic. When you post you should also give details of the axact version of ZCS that's installed by posting the output of the following command:

    Code:
    zmcontrol -v
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    Default

    Thanks Bill. I took a look in /var/log/zimbra.log and found this:

    Jan 17 06:26:18 mail postfix/smtpd[16517]: warning: hostname gate3.mailcleaner.net does not resolve to address 193.246.63.97: Temporary failure in name r$
    Jan 17 06:26:18 mail postfix/smtpd[16517]: connect from unknown[193.246.63.97]
    Jan 17 06:26:18 mail postfix/smtpd[16519]: warning: hostname gate3.mailcleaner.net does not resolve to address 193.246.63.97: Temporary failure in name r$
    Jan 17 06:26:18 mail postfix/smtpd[16519]: connect from unknown[193.246.63.97]
    Jan 17 06:26:18 mail postfix/smtpd[16517]: Anonymous TLS connection established from unknown[193.246.63.97]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/25$
    Jan 17 06:26:18 mail postfix/smtpd[16519]: Anonymous TLS connection established from unknown[193.246.63.97]: TLSv1 with cipher DHE-RSA-AES256-SHA (256/25$
    Jan 17 06:26:18 mail postfix/smtpd[16517]: NOQUEUE: reject: RCPT from unknown[193.246.63.97]: 550 5.1.1 <archive@mankind-media.com>: Recipient address re$
    Jan 17 06:26:18 mail postfix/smtpd[16517]: disconnect from unknown[193.246.63.97]
    Jan 17 06:26:18 mail postfix/smtpd[16519]: 7EF1864242F: client=unknown[193.246.63.97]
    Jan 17 06:26:18 mail postfix/cleanup[16664]: 7EF1864242F: message-id=<000001439ea9a4bb-860ecbd8-c4d3-42b9-b8ac-1b9e6ec0df96-000000@email.amazonses.com>
    Jan 17 06:26:18 mail postfix/qmgr[13117]: 7EF1864242F: from=<000001439ea9a4bb-860ecbd8-c4d3-42b9-b8ac-1b9e6ec0df96-000000@amazonses.com>, size=7649, nrcp$
    Jan 17 06:26:18 mail postfix/smtpd[16519]: disconnect from unknown[193.246.63.97]
    Jan 17 06:26:18 mail postfix/dkimmilter/smtpd[16666]: connect from localhost.localdomain[127.0.0.1]
    Jan 17 06:26:18 mail postfix/dkimmilter/smtpd[16666]: B192A642491: client=localhost.localdomain[127.0.0.1]
    Jan 17 06:26:18 mail postfix/cleanup[16664]: B192A642491: message-id=<000001439ea9a4bb-860ecbd8-c4d3-42b9-b8ac-1b9e6ec0df96-000000@email.amazonses.com>
    Jan 17 06:26:18 mail opendkim[12911]: B192A642491: no signing table match for 'yourfriends@medium.com'
    Jan 17 06:26:18 mail postfix/qmgr[13117]: B192A642491: from=<000001439ea9a4bb-860ecbd8-c4d3-42b9-b8ac-1b9e6ec0df96-000000@amazonses.com>, size=7893, nrcp$
    Jan 17 06:26:18 mail postfix/smtp[16665]: 7EF1864242F: to=<tyler@mankind-media.com>, orig_to=<tyler@tylerchester.com>, relay=127.0.0.1[127.0.0.1]:10030, $
    Jan 17 06:26:18 mail postfix/dkimmilter/smtpd[16666]: disconnect from localhost.localdomain[127.0.0.1]
    Jan 17 06:26:18 mail postfix/qmgr[13117]: 7EF1864242F: removed
    Jan 17 06:26:18 mail postfix/lmtp[16668]: B192A642491: to=<tyler@mankind-media.com>, relay=mail.mankind-media.com[195.154.8.196]:7025, delay=0.24, delays$
    Jan 17 06:26:18 mail postfix/qmgr[13117]: B192A642491: removed
    Jan 17 06:27:13 mail postfix/pickup[3380]: AC084642492: uid=0 from=<root>
    Jan 17 06:27:13 mail postfix/cleanup[16664]: AC084642492: message-id=<20140117052713.AC084642492@mail.mankind-media.com>
    Jan 17 06:27:13 mail postfix/qmgr[13117]: AC084642492: from=<root@mail.mankind-media.com>, size=734, nrcpt=1 (queue active)
    Jan 17 06:27:13 mail postfix/lmtp[16668]: AC084642492: to=<admin@mankind-media.com>, orig_to=<root>, relay=mail.mankind-media.com[195.154.8.196]:7025, de$
    Jan 17 06:27:13 mail postfix/qmgr[13117]: AC084642492: removed

    It may be that the IP address of Mailcleaner needs to be whitelisted?

  4. #4
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    Default

    OK, I figured it out -- I created archive@mankind-media.com and I don't receive error messages anymore. Do you know how to disable archiving? I'm using Release 8.0.6.GA.5922.UBUNTU12.64 UBUNTU12_64 FOSS edition.

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Quote Originally Posted by tylerchester View Post
    Do you know how to disable archiving?
    What changes were made to your server for mailcleaner?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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