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Thread: Upgrade Zimbra 7.1.1 to 7.2.6 problems "zmmailboxd is not running"

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  1. #1
    Join Date
    Apr 2012
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    Default Upgrade Zimbra 7.1.1 to 7.2.6 problems "zmmailboxd is not running"

    Hi all,
    I'm having problems when try to upgrade Zimbra 7.1.1 to newest version is Zimbra 7.2.6 on ubuntu 8.04 (32bit - alone).
    When done upgrade, i have problems "zmmailboxd is not running".

    /var/log/zimbra.log:
    Code:
    Jan  06:41:10 mail zmmailboxdmgr[14215]: stale pid 12479 found in /opt/zimbra/log/zmmailboxd_manager.pid: No such process
    Jan  10 06:41:10 mail zmmailboxdmgr[14215]: assuming no other instance is running
    Jan  10 06:41:10 mail zmmailboxdmgr[14215]: file /opt/zimbra/log/zmmailboxd.pid does not exist.
    /opt/zimbra/log/zmmailboxd:
    Code:
    2014-01-10 06:41:26.281:WARN:oejx.XmlConfiguration:Config error at <Set name="maxIdleTimeMs"/> java.lang.NoSuchMethodException: class org.eclipse.jetty.util.thread.QueuedThreadPool.setMaxIdleTimeMs(class java.lang.Object)
    2014-01-10 06:41:26.284:WARN:oejx.XmlConfiguration:Config error at <Set name="ThreadPool">|      |      <New id="pool" class="org.eclipse.jetty.util.thread.QueuedThreadPool">|        <Set name="minThreads">10</Set>|        <Set name="maxThreads">250</Set>|        <Set name="maxIdleTimeMs"/>|      </New>|    </Set> java.lang.NoSuchMethodException: class org.eclipse.jetty.util.thread.QueuedThreadPool.setMaxIdleTimeMs(class java.lang.Object)
    java.lang.reflect.InvocationTargetException
    	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    	at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
    	at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
    	at java.lang.reflect.Method.invoke(Method.java:601)
    	at org.eclipse.jetty.start.Main.invokeMain(Main.java:457)
    	at org.eclipse.jetty.start.Main.start(Main.java:602)
    	at org.eclipse.jetty.start.Main.main(Main.java:82)
    Caused by: java.lang.NoSuchMethodException: class org.eclipse.jetty.util.thread.QueuedThreadPool.setMaxIdleTimeMs(class java.lang.Object)
    	at org.eclipse.jetty.xml.XmlConfiguration$JettyXmlConfiguration.set(XmlConfiguration.java:583)
    	at org.eclipse.jetty.xml.XmlConfiguration$JettyXmlConfiguration.configure(XmlConfiguration.java:378)
    	at org.eclipse.jetty.xml.XmlConfiguration$JettyXmlConfiguration.newObj(XmlConfiguration.java:780)
    	at org.eclipse.jetty.xml.XmlConfiguration$JettyXmlConfiguration.itemValue(XmlConfiguration.java:1082)
    	at org.eclipse.jetty.xml.XmlConfiguration$JettyXmlConfiguration.value(XmlConfiguration.java:997)
    	at org.eclipse.jetty.xml.XmlConfiguration$JettyXmlConfiguration.set(XmlConfiguration.java:416)
    	at org.eclipse.jetty.xml.XmlConfiguration$JettyXmlConfiguration.configure(XmlConfiguration.java:378)
    	at org.eclipse.jetty.xml.XmlConfiguration$JettyXmlConfiguration.configure(XmlConfiguration.java:338)
    	at org.eclipse.jetty.xml.XmlConfiguration.configure(XmlConfiguration.java:291)
    	at org.eclipse.jetty.xml.XmlConfiguration$1.run(XmlConfiguration.java:1203)
    	at java.security.AccessController.doPrivileged(Native Method)
    	at org.eclipse.jetty.xml.XmlConfiguration.main(XmlConfiguration.java:1138)
    I try two way but can't work:
    1. Renew certificate : How to re-create self-signed certificate in a multiserver platform? - Zimbra :: Wiki
    2. Set zimbraHttpThreadPoolMaxIdleTimeMillis: zmprov -m -l mcf zimbraHttpThreadPoolMaxIdleTimeMillis 10000

    Does anyone have any idea on how to solve this?

  2. #2
    Join Date
    Dec 2010
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    Default

    I'm seeing the same here, any ideas anyone?

  3. #3
    Join Date
    Jan 2014
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    Default Mailbox won't start after update

    I have updated from zcs-7.2.1_GA_2790.SuSEES10.20120815212516 to zcs-7.2.6_GA_2926.SuSEES10.20131203120107.

    Code:
    zimbra@iota:~> zmcontrol start
    Host iota.#####.###
            Starting zmconfigd...Done.
            Starting logger...Done.
            Starting mailbox...Done.
            Starting memcached...Done.
            Starting imapproxy...Done.
            Starting snmp...Done.
            Starting spell...Done.
            Starting mta...Done.
            Starting stats...Done.
    zimbra@iota:~> zmcontrol status
    Host iota.#####.###
            imapproxy               Running
            ldap                    Running
            logger                  Running
            mailbox                 Stopped
                    zmmailboxdctl is not running.
            memcached               Running
            mta                     Running
            snmp                    Running
            spell                   Running
            stats                   Running
            zmconfigd               Running
    Can some suggest logs to check or other tips for me to find a resolution?

    Thanks,
    Drew

  4. #4
    Join Date
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    FYI : After a good many hours trying to figure out what the problem is with this I've ditched 7.2.6 and am proceeding with 7.2.5 + patch r1.

    I tried the update from 7.1.4 to 7.2.6 twice on my U10.04-64 test machine with the same result both times. This is not a standard "zmmailboxdctl is not running" issue and nothing I've found in the Zimbra forums, or elsewhere, brought me any closer to having the mailbox running.

    7.2.5 does not produce any of these errors and, so far, seems to work well.

    Edit :

    Bug 86416 submitted
    Last edited by dik23; 01-27-2014 at 10:47 AM.

  5. #5
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    Seems the problem here was a hardware issue. With working hardware the update to 7.2.6 works fine here.

    Bug closed

  6. #6
    Join Date
    Jan 2014
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    Default

    I still have the issue in zcs-7.2.6_GA_2926.SuSEES10.20131203120107. Any Help would be greatly appreciated!

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