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Thread: Delegated accounts - No such message exists

  1. #1
    Join Date
    Feb 2014
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    Default Delegated accounts - No such message exists

    Good day,

    we are experiencing problems with the delegation function. We run Release 8.0.6.GA.5922.UBUNTU12.64 UBUNTU12_64 FOSS edition.

    When user abc@zimbraserver.com who has also a delegation to group1@zimbraserver.com, tries to answer or forward a email, which was recieved by his main account, using the delegated account as sender, he gets the error "No such message exists"

    nosuchmsg.png

    Code:
    method:	[unknown]
    msg:	no such message: 26600
    code:	mail.NO_SUCH_MSG
    detail:	soap:Sender
    trace:	qtp1062592280-71505:https://192.168.189.190:443/service/soap/SendMsgRequest:1393234861259:7800d56765147277
    request:	
    
    Body: {
      SendMsgRequest: {
        _jsns: "urn:zimbraMail",
        m: {
          attach: {
            mp: [
              // [0]:
              {
                mid: "26600",
                part: "2"
               }
             ]
           },
          e: [
            // [0]:
            {
              a: "address@external",
              t: "t"
             },
            // [1]:
            {
              a: "vetting@zimbraserver.com",
              t: "f"
             }
           ],
          irt: {
            _content: "<201402240750.s1O7oX4x030547@hscsan.zimbradomain.com>"
           },
          mp: [
            // [0]:
            {
              content: {
                _content: "test
    We are using a very basic setup of Zimbra and we only changed the milter with a self developed script which was workin properly on zimbra 7 for several years.

    I would really appreciate some help on this topic.
    Last edited by rgxhsm; 02-24-2014 at 06:29 AM.

  2. #2
    Join Date
    Feb 2014
    Posts
    2
    Rep Power
    1

    Default

    I join with the same problem:

    It is waiting for a response on the issue of highly qualified specialists from Zimbra

    Thank you!

    my error same:

    No such message exists.
    msg: no such message: 24387
    code: mail.NO_SUCH_MSG
    method: [unknown]
    detail: soap:Sender
    data: [object Object]
    trace: qtp10900158-43991:https://IP_MAIL_SERVER:PORT/service/...e0a346eb1b930c
    request: Body: { SendMsgRequest: { _jsns: "urn:zimbraMail", m: { attach: { mp: [ // [0]: { mid: "24387", part: "2" } ] }, did: "24387", e: [ // [0]: { a: "recipient account@gmail.com", p: "Name Recipient", t: "t" }, // [1]: { a: "DELEGATE_ACCOUNT@DOMAIN.RU", t: "f" } ], id: "88796986-d41f-42e2-ae5f-82362e602e83:24387", irt: { _content: "<921777744.184856.1393326343883.JavaMail.zimbra@S ENDER_DOMAIN.com>" }, mp: [ // [0]: { ct: "multipart/alternative", mp: [ // [0]: { content: { _content: "test with attach " }, ct: "text/plain" }, // [1]: { content: { _content: "<html><body><div style="font-family: times new roman, new york, times, serif; font-size: 12pt; color: #000000"><div><span style="font-size: 12pt;">test with attach</span></div></div></body></html>" }, ct: "text/html" } ] } ], su: { _content: "test with attach" } }, suid: 1393326344023 } }, Header: { context: { _jsns: "urn:zimbra", account: { _content: "DELEGATE_ACCOUNT@DOMAIN.RU", by: "name" }, authToken: "(removed)", notify: { seq: 6 }, session: { _content: 124802, id: 124802 }, userAgent: { name: "ZimbraWebClient - GC33 (Win)", version: "8.0.6_GA_5922" } } }

  3. #3
    Join Date
    Sep 2012
    Posts
    2
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    Default

    Same error too (ZCS 8.0.6 Ubuntu 10.04 XenServer 6.1) :

    Code:
        Il n'existe aucun mail de ce type.
        method:	[unknown]
        msg:	no such message: 56377
        code:	mail.NO_SUCH_MSG
        detail:	soap:Sender
        trace:	qtp1766615295-199612:http://coincoinserver:80/service/soap/SendMsgRequest:1394720378394:61629d7317d47be7
        request:	
    
        Body: {
          SendMsgRequest: {
            _jsns: "urn:zimbraMail",
            m: {
              attach: {
                mp: [
                  // [0]:
                  {
                    mid: "56377",
                    part: "2"
                   }
                 ]
               },
              did: "56377",
              e: [
                // [0]:
                {
                  a: "test@coincoi.fr",
                  p: "test",
                  t: "t"
                 },
                // [1]:
                {
                  a: "services@coincoin.fr",
                  t: "f"
                 }
               ],
              id: "2989fcf3-c102-4b42-a8b0-34993935851c:56377",
              irt: {
                _content: "&lt;727332820.280504.1394720375604.JavaMail.zimbra@coincoin.fr&gt;"
               },
              mp: [
                // [0]:
                {
                  ct: "multipart/alternative",
                  mp: [
                    // [0]:
                    {
                      content: {
                        _content: "essai 
    
        	
    
        Donald Duck 
        Responsable RI&amp;D 
    
    
    
    
        test@coincoin.fr 
    
    
    
    
        Téléport 2, Avenue René Cassin - B.P. 40224 
        86963 Chasseneuil du Poitou - Futuroscope Cedex 
        Tél : 05 49 00 60 00; Fax : 05 49 49 02 85 
        "
                       },
                      ct: "text/plain"
                     },
                    // [1]:
                    {
                      content: {
                        _content: "&lt;html&gt;&lt;body&gt;&lt;div style=&quot;font-family: Verdana; font-size: 10pt; color: #000000&quot;&gt;&lt;div&gt;essai&lt;br&gt;&lt;/div&gt;&lt;div&gt;&lt;br&gt;&lt;/div&gt;&lt;div id=&quot;1098cf54-d73f-4205-8644-5f6f828fd12b&quot;&gt;&lt;span name=&quot;x&quot;&gt;&lt;/span&gt;&lt;table style=&quot;text-align: center; width: 490px; height: 130px; &quot; border=&quot;0&quot; cellpadding=&quot;2&quot; cellspacing=&quot;2&quot;&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td style=&quot;vertical-align: top; width: 120px; text-align: center; &quot;&gt;&lt;img src=&quot;http://www.vienneservices.fr/zimbra/vsmail.jpg&quot; alt=&quot;&quot; src=&quot;http://www.vienneservices.fr/zimbra/vsmail.jpg&quot; style=&quot;width: 89px; height: 105px; &quot;&gt;&lt;/td&gt;&lt;td style=&quot;vertical-align: top; width: 380px; font-weight: bold; &quot;&gt;&lt;p style=&quot;margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: arial; color: rgb(0, 0, 0); font-size: 12px; &quot;&gt;Damien PEIGNAUX&lt;br&gt;&lt;a style=&quot;font-family: arial; color: rgb(51, 51, 51); font-size: 12px; &quot;&gt;&lt;i&gt;&lt;/i&gt;&lt;/a&gt;&lt;i&gt;&lt;a style=&quot;font-family: arial; color: rgb(13, 122, 181); font-size: 12px; &quot;&gt;Responsable RI&amp;amp;D&lt;/a&gt;&lt;/i&gt;&lt;i&gt;&lt;a style=&quot;font-family: arial; color: rgb(13, 122, 181); font-size: 12px; &quot;&gt;&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;&lt;p style=&quot;margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: arial; color: rgb(0, 0, 0); font-size: 12px; &quot;&gt;&lt;i&gt;&lt;a style=&quot;font-family: arial; color: rgb(13, 122, 181); font-size: 12px; &quot;&gt;&lt;br&gt;&lt;/a&gt;&lt;/i&gt;&lt;/p&gt;&lt;p style=&quot;margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: arial; color: rgb(13, 122, 181); font-size: 10px; &quot;&gt;&lt;span class=&quot;Object&quot; id=&quot;OBJ_PREFIX_DWT133_com_zimbra_email&quot;&gt;dsi@vienneservices.fr&lt;/span&gt;&lt;/p&gt;&lt;p style=&quot;margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: arial; color: rgb(13, 122, 181); font-size: 10px; &quot;&gt;&lt;br&gt;&lt;/p&gt;&lt;p style=&quot;margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; font-family: arial; color: rgb(102, 102, 102); font-size: 8px; &quot;&gt;Téléport&amp;nbsp;&lt;span class=&quot;Object&quot; id=&quot;OBJ_PREFIX_DWT134_com_zimbra_gmaps&quot;&gt;2, Avenue René Cassin - B.P. 40224&lt;/span&gt;&lt;br&gt;86963 Chasseneuil du Poitou - Futuroscope Cedex&lt;br&gt;Tél : 05 49 00 60 00; Fax : 05 49 49 02 85&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;span name=&quot;x&quot;&gt;&lt;/span&gt;&lt;br&gt;&lt;/div&gt;&lt;/div&gt;&lt;/body&gt;&lt;/html&gt;"
                       },
                      ct: "text/html"
                     }
                   ]
                 }
               ],
              su: {
                _content: "essai"
               }
             },
            suid: 1394720378699
           }
         },
        Header: {
          context: {
            _jsns: "urn:zimbra",
            account: {
              _content: "services@coincoin.fr",
              by: "name"
             },
            authToken: "(removed)",
            notify: {
              seq: 98
             },
            session: {
              _content: 1390725,
              id: 1390725
             },
            userAgent: {
              name: "ZimbraWebClient - FF30 (Mac)",
              version: "8.0.6_GA_5922"
             }
           }
         }

  4. #4
    Join Date
    Feb 2014
    Posts
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    Default

    Dear developers and experienced users .

    Please help us in solving this problem. Once again doffed description :

    1) We create USER1 and create USER2
    2) Delegate USER2 rights of sending letters on behalf USER1
    3) Draw up a letter from USER2 on behalf USER1 with the attachment (file of any type)
    4) When I click "send" error occurs:
    msg: no such message: 25780
    code: mail.NO_SUCH_MSG
    method: [unknown]
    detail: soap:Sender
    data: [object object]
    trace: ..............

    5) But if you click "send later" (for example after two minutes) or save it as a draft and then send an email with an attachment sent.

    What we should do, please tell me.

  5. #5
    Join Date
    Nov 2013
    Posts
    3
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    Default

    Hi,

    Got same issue. It's a Zimbra bug, which seems to be fixed in z 8.0.7

    see https://bugzilla.zimbra.com/show_bug.cgi?id=85374

    Cheers,

  6. #6
    Join Date
    May 2014
    Posts
    24
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    Default

    Quote Originally Posted by JocelynJocelyn View Post
    Hi,

    Got same issue. It's a Zimbra bug, which seems to be fixed in z 8.0.7

    see https://bugzilla.zimbra.com/show_bug.cgi?id=85374

    Cheers,
    Had this today as well, shut down zimbra desktop, manually forced closed all procs in task manager and it's resolved itself. Funny enough the problem starts everytime immediately after installing the templates zimlet(https://gallery.zimbra.com/type/zimlet/email-templates). I uninstalled it, force closed zimbra desktop, and the problem went away. I then re-installed it and the problem came back immediately after ZD restarted after the zimlet install, but I simply force closed ZD, restarted and then was able to work with the zimlet running. So weird.

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