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Thread: Cannot View Mail Queue

  1. #1
    Join Date
    Jan 2007
    Orande County, CA
    Rep Power

    Default Cannot View Mail Queue

    We are running Zimbra 4.5.0_GA and when I click the Mail Queues I get the following error.

    Message: system failure: server zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist
    com.zimbra.common.service.ServiceException: system failure: server zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.rmgmt.RemoteManager.<init>(RemoteMan
    at com.zimbra.cs.rmgmt.RemoteManager.getRemoteManager (
    at com.zimbra.cs.service.admin.GetMailQueueInfo.handl e(
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:162)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:84)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:223)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at ternalDoFilter(
    at Filter(
    at org.apache.catalina.core.StandardWrapperValve.invo ke(
    at org.apache.catalina.core.StandardContextValve.invo ke(
    at org.apache.catalina.core.StandardHostValve.invoke(
    at org.apache.catalina.valves.ErrorReportValve.invoke (
    at org.apache.catalina.core.StandardEngineValve.invok e(
    at org.apache.catalina.valves.AccessLogValve.invoke(A
    at org.apache.catalina.connector.CoyoteAdapter.servic e(
    at org.apache.coyote.http11.Http11Processor.process(H
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt
    at Socket(
    at ead.runIt(
    at org.apache.tomcat.util.threads.ThreadPool$ControlR

    Error code: service.FAILURE
    Method: ZmCsfeCommand.prototype.invoke

  2. #2
    Join Date
    Oct 2005
    Thatcher, AZ
    Rep Power


    Quote Originally Posted by Gill Bates View Post
    com.zimbra.common.service.ServiceException: system failure: server zimbraRemoteManagementPrivateKeyPath (/opt/zimbra/.ssh/zimbra_identity) does not exist
    Hi Gill,
    Please go to the wiki, and search for Generate SSH keys and follow the instructions.


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