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Thread: Bugzilla mail marked as junk because it SOFT_FAILs SPF checking

  1. #1
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    Default Bugzilla mail marked as junk because it SOFT_FAILs SPF checking

    Headers:

    Code:
    X-Spam-Flag: YES
    X-Spam-Score: 5.2
    X-Spam-Level: *****
    X-Spam-Status: Yes, score=5.2 tagged_above=-10 required=5
    	tests=[BAYES_05=-0.5, RCVD_IN_DNSWL_MED=-2.3, RP_MATCHES_RCVD=-0.001,
    	SPF_SOFTFAIL=8, URIBL_BLOCKED=0.001] autolearn=no
    Anyway this can be fixed? It's annoying.

    PS Yes I changed scoring for SOFT_FAIL (and regular FAIL) because it tends to sharply reduce spam.

    Thanks.

  2. #2
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    Any chance this can be fixed?

  3. #3
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    Don't set SPF_SOFTFAIL so high. If you have questions on why SPF scoring is so low, I suggest you read the spamassassin user's list archive, it's discussed there in significant detail.

    In general, you can whitelist certain "from" addresses. You may want to whitelist your BZ instance or its IP address.

    Finally, I strongly advise reading over SpamAssassin Customizations - Zimbra :: Wiki to discover how to correctly reduce spam.
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  4. #4
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    Why shouldn't I set it that high? It is working wonders for me with other spam. SPF hard failing is rare in the wild...most mail admins (I guess) are wary of issues and just use soft fail for everything or no SPF at all. Again, and back to my original point, why can't Zimbra just fix the wiki and bug mail to actually correctly utilize the SPF settings?!

  5. #5
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    It shouldn't be set that high because numerous sites have misconfigured SPF domains. If you did what I said, and read up on the issue, you'd understand this. So by marking SPF failures with such a high value, you're going to junk a ton of valid mail.

    As for the other bit, your complaint is about Zimbra's wiki generated mail and bugzilla mail? That was not clear. I can talk to the person responsible for those servers about that.
    Quanah Gibson-Mount
    Server Architect
    Zimbra, Inc
    --------------------
    Zimbra :: the leader in open source messaging and collaboration

  6. #6
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    Quote Originally Posted by quanah View Post
    If you did what I said, and read up on the issue, you'd understand this.
    I understand this, and I'm willing to take that risk. I read that wiki (and the SpamAssasin docs) before making this change. So far, so good...but that's only my personal experience.

    Quote Originally Posted by quanah View Post
    As for the other bit, your complaint is about Zimbra's wiki generated mail and bugzilla mail? That was not clear.
    Sorry, yes. This is what this post is/was about.

    Quote Originally Posted by quanah View Post
    I can talk to the person responsible for those servers about that.
    Thank you!!

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