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Thread: User with IE 7.0 Troubles

  1. #1
    Join Date
    Mar 2007
    Rep Power

    Default User with IE 7.0 Troubles

    I have, so far, one user that gets the following error using IE 7.0.

    msg - Csfe service error
    code - Network_Error
    method - ZmCsfeCommand.prototype.invoke
    detail - Empty HTTP Response

    This does not happen when he uses Firefox and I cannot replicate the issue on 4-5 other machines with his and other accounts. I am fairly convinced that this has something to do with his IE browser.

    Has anyone encountered this? Any suggestions on what I can try to do to his machine to get it to work? Thanks.

  2. #2
    Join Date
    Mar 2006
    Rep Power


    I'd recommend comparing the Zimbra Web Client options of this user with the troubles to someone who is not having issues. I know there was a problem with the web client and IE6/7 where users would get frequent errors when they had the "Always compose in new window" option checked. I think it was producing a different error message than what you posted, but I'm not sure. OTOH, I'm pretty sure I've seen your error, or something similar to it, mentioned on the forums before. You may want to search both the forums and bugzilla to see if you can find more info.

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