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Thread: Changing Help URL (HELP_URI)

  1. #1
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    Default Changing Help URL (HELP_URI)

    Hi,

    Where can I change the help_uri setting so that I can point users to a dedicated site for help/support

    Thanks
    Eden

  2. #2
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    One copy of a post is sufficient.

    I don't quite understand what you're trying to do, all the user has to do is hit the help button and a new window opens with help. Isn't that sufficient? Perhaps if you describe what you want someone might be able to help.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  3. #3
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    I want to change the URL that the user is directed to when they click the help button.

    So rather than it going to your help system, I want to send it over to our help system which includes a live operator.

    In other words today it goes to /help/Zimbra_user_guide.html I want to change it to /livehelp/index.html

    I can manually change the templates to make it point there; but there must be a zmprov setting or similar that I can use to change this so we are not manually editing templates everytime we update.

  4. #4
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    And by the way, is this help supposed to be translated with zimbra 5, as other languages will be officialy supported ?

  5. #5
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    Has no-one had a requirement to do this?

    I am working around it at the moment by changes to the html but I am certain there is a way to do this by updating the HELP_URI variable.

    Ideas anyone?

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