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Thread: New Users - Not showing up in GAL (Active Directory)

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  1. #1
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    Question New Users - Not showing up in GAL (Active Directory)

    Created a new user today and the account is not showing up in the GAL. LDAP goes through our DC.

    - I create the account on the DC, including the email field.
    - I create the email account on the Zimbra server.

    However, searching the GAL does not show the new user. Any idea on how to fix this? Am I doing something wrong?

    Thanks,
    Rob

  2. #2
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    Just to add... We used to have an Exchange server - it is no longer running. All the old accounts were created when it was running (they are show up fine in the GAL).

    Thanks,
    Rob

  3. #3
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    Ok - I've looked at this for a few minutes and here's what I want to try.

    - go into Configuration, Domains then my domain. Then go into "configure GAL) - it is currently set to "external only" - want to set it to BOTH. I am assuming this will work...

    - Anything else I would need to configure?

    - Do I need to restart any services? so I know to do this now, or in off hours?

    Thanks for any help,

    Rob

  4. #4
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    Question

    Ok - I am now getting out of my league... Need a little help here.

    I go into "Configure GAL" - select BOTH (want internal & external). Next window comes up - Active Directory looks good (is working). I need an LDAP filter - I check the help, it has a filter but I am unsure what to do here.

    Can I just use the filter from the help file? Copy it?

    Sorry about the continuing posts - been a very long day...

    Any help appreciated,

    Rob

  5. #5
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    There's a complete section on the wiki that describes how to build a filter.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  6. #6
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    Question

    Thanks Bill,

    Just curious though - is there some trick to adding users to Active Directory and having them show up in the GAL??? Just wondering if I am doing something wrong...

    Thanks,
    Rob

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