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Thread: 4.5.5 to 4.5.6 update issues

  1. #1
    Join Date
    Feb 2007
    Los Angeles
    Rep Power

    Default 4.5.5 to 4.5.6 update issues

    After the update from 4.5.5 to 4.5.6, Tomcat will not start.

    Here is the output of some troubleshooting commands:

    [zimbra@mail ~]$ zmcontrol -v

    Release 4.5.6_GA_1023.RHEL4_64_20070627170359 RHEL4_64

    [zimbra@mail ~]$ zmcontrol status
    Cannot determine services - exiting
    [zimbra@mail ~]$ zmcontrol start
    Starting ldap...Done.
    Starting logger...Done.
    Starting mailbox...Done.
    Starting antispam...Done.
    Starting antivirus...Done.
    Starting snmp...Done.
    Starting spell...Done.
    Starting mta...Done.
    [zimbra@mail ~]$ zmcontrol status
    antispam Running
    antivirus Running
    ldap Running
    logger Running
    mailbox Stopped
    tomcat is not running
    mta Running
    snmp Running
    spell Running
    [zimbra@mail ~]$

    As a last resort, I rebooted the system. Upon reboot zmcontrol status looks alright, but I can not connect to the server via HTTP or IMAP.

    Any advice is appreciated.

    Thank you

    Last edited by dmg; 07-09-2007 at 03:43 PM.

  2. #2
    Join Date
    Oct 2005
    Thatcher, AZ
    Rep Power


    Let's see your /opt/zimbra/log/mailbox.log and /opt/zimbra/tomcat/logs/catalina.out

    Those should give more info as to what it's doing.

  3. #3
    Join Date
    Feb 2007
    Los Angeles
    Rep Power

    Default It works!

    Whew... Everything is working again. Here is what I received from support:

    Symptoms: after the upgrade, tomcat starts but won't stay up. mailbox.log will end on an error relating to playing back the redolog.

    Fix: move aside redo.log and run 'tomcat start'.

    su - zimbra
    cd /opt/zimbra/redolog
    mv redo.log redo.log.old
    tomcat restart

    This fixed the issue.

    As another issue, I needed to add port 587 again as an additional smtpd listening port.

    Here is the article on how to do this:

    Adding additional SMTP listener ports - ZimbraWiki

    Thank you for the prompt response!


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