I have an installation in which the spam training appears not to be working.
- Users mark messages as junk.
- The Junk folders is cleared out regularly by Zimbra.
- Messages from the same senders still keep coming through.
I suppose the cron jobs are working because the junk folders are being cleared out. Also, I am able to run zmtrainsa manually. However, the system just doesn't seem to learn.
Where should I look first?