Results 1 to 4 of 4

Thread: Order of migrated email addresses.

  1. #1
    Join Date
    Jun 2007
    Location
    Oregon
    Posts
    51
    Rep Power
    8

    Default Order of migrated email addresses.

    ZCS and the web interface seem to store contacts email addresses as 'email', 'email 2' and 'email 3'. Address book keeps an order, but allows the user to change the usage of the email address. For me, the default looks to be work, home, other.

    I think there is a problem with how the iSync connector relates the two systems. However I can no find any forum post or bug about it. Before I create a bug, I would like some outside collaboration of what I am seeing.

    ---

    Some of our users use both Mac w/ iSync, and the web interface, depending on their needs at the time. Mostly because of the improved calendaring in the web interface. One such user reports the calendar pages of the web interface keeps trying to change email addresses to "home" email accounts.

    From what I am seeing, the iSync connector maps the email addresses as such.
    • Email <-> Home
    • Email 2 <-> Work
    • Email 3 <-> Other


    For people that switch back and forth, this causes some issues. Do other people see this behavior, or do I have something mis-configured?

  2. #2
    Join Date
    Oct 2006
    Posts
    115
    Rep Power
    8

    Default

    Your observation is correct. The iSync Connector maps email addresses as:

    email <-> Home
    email2 <-> Work
    email3 <-> Other

    I'm not sure I understand what was said about the calendar part of the Web Client remapping email addresses to type 'Home' however. Could you clarify for that for me?

    Thanks,

    Scott

  3. #3
    Join Date
    Jun 2007
    Location
    Oregon
    Posts
    51
    Rep Power
    8

    Default

    This is what the user said he was doing.

    • UserA syncs Address Book via iSync connector.
    • UserA logs in to web interface to manage calendar.
    • UserA, while editing an appointment, uses "work" email address of UserB in the "attendees" section of the Appointment details section.
    • UserA submits changes.
    • Before the changes are processed, UserA is given a pop-up:


    ---
    Title: Send Updates to attendees
    You have made changes to the address list:
    Added: UserB@home.address
    Removed: UserB@work.address

    O Send updates only to added or removed attendees.
    O Send updated to all attendees.
    ---

    I told UserA to change his personal Contacts so that UserB's work address was the first entry. He no longer had this issue. However, given the iSync connector's mapping, now his Address Book is labeled incorrectly.

    Is there a way I can change the mapping on the server? As this is a company system, we would like the "work" address to be the primary address in a user's contact list. Should I make a proper bug / feature request for it?

  4. #4
    Join Date
    Oct 2006
    Posts
    115
    Rep Power
    8

    Default

    Yes, please make a feature request for this.

    Thanks,

    Scott

Similar Threads

  1. need advice on configuring zimbra to work with fax server
    By pheonix1t in forum Administrators
    Replies: 0
    Last Post: 07-11-2007, 07:46 PM
  2. Multiple Email Addresses
    By Nicrad in forum Administrators
    Replies: 2
    Last Post: 04-17-2007, 03:39 PM
  3. upgrade to 4.0.3 antispam does'nt work
    By lucanannipieri in forum Administrators
    Replies: 14
    Last Post: 11-07-2006, 02:56 AM
  4. Replies: 3
    Last Post: 10-26-2006, 01:57 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •