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Thread: iSync v4.1.330

  1. #1
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    Default iSync v4.1.330

    I installed the new iSync release this morning and it trashed my iCal database. I no longer have any of my calendars in iCal, although they do exist on Zimbra, so I'm not freaking out (yet).

    Here is the log message from Console:
    2006-10-06 09:30:50.173 ZimbraHelper[249] SyncServices precondition failure in [ISyncConcreteSession pushChange:]: you can't modify a record that doesn't exist: <ISyncChange 0x660740>{ modify record id 'com.zimbra.syncservices:f7d3c15e-52cd422e-96f20cd-423ef24a'
    set title = Calendar }
    [Fri Oct 6 09:30:50 200] Caught exception while trying to sync calendars: name = NSInvalidArgumentException, reason = [ISyncConcreteSession pushChange:]: you can't modify a record that doesn't exist: <ISyncChange 0x660740>{ modify record id 'com.zimbra.syncservices:f7d3c15e-52cd422e-96f20cd-423ef24a'
    set title = Calendar } (249)
    [Fri Oct 6 09:30:50 200] cancelling sync (249)
    [assert] error: !err
    [assert] where: "ZimbraHelper_main.mm", "Sync", line: 2229

    Oct 6 09:30:50 SHIRAZ ZimbraHelper: [Fri Oct 6 09:30:50 200] Caught exception while trying to sync calendars: name = NSInvalidArgumentException, reason = [ISyncConcreteSession pushChange:]: you can't modify a record that doesn't exist: <ISyncChange 0x660740>{ modify record id 'com.zimbra.syncservices:f7d3c15e-52cd422e-96f20cd-423ef24a'\n set title = Calendar } (249)\n
    Oct 6 09:30:50 SHIRAZ ZimbraHelper: [assert] error: !err\n[assert] where: "ZimbraHelper_main.mm", "Sync", line: 2229\n\n

    UPDATED: I did the 'Reset Sync Data...' and selected 'delete info on my mac' and that seems to have fixed things for now.
    Last edited by dpedpe; 10-06-2006 at 09:38 AM.

  2. #2
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    Default

    After you installed and were doing the initial sync, do you remember if you clicked 'Cancel' or 'Don't Allow' on any of the dialog boxes that popped up?

  3. #3
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    Quote Originally Posted by sculi2000
    After you installed and were doing the initial sync, do you remember if you clicked 'Cancel' or 'Don't Allow' on any of the dialog boxes that popped up?
    I clicked Allow on all dialog boxes.

  4. #4
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    I had the exact same problem.

    Here's my log:

    2006-11-04 09:37:41.446 ZimbraHelper[22758] SyncServices precondition failure in [ISyncConcreteSession pushChange:]: you can't modify a record that doesn't exist: <ISyncChange 0x33db2f0>{ modify record id 'com.zimbra.syncservices:d2f42357-b72643f1-8da5f5fc-6d7cae3c'
    set title = Calendar }
    [Sat Nov 4 09:37:41 200] Caught exception while trying to sync calendars: name = NSInvalidArgumentException, reason = [ISyncConcreteSession pushChange:]: you can't modify a record that doesn't exist: <ISyncChange 0x33db2f0>{ modify record id 'com.zimbra.syncservices:d2f42357-b72643f1-8da5f5fc-6d7cae3c'
    set title = Calendar } (22758)
    Nov 4 09:37:41 bbmac ZimbraHelper: [Sat Nov 4 09:37:41 200] Caught exception while trying to sync calendars: name = NSInvalidArgumentException, reason = [ISyncConcreteSession pushChange:]: you can't modify a record that doesn't exist: <ISyncChange 0x33db2f0>{ modify record id 'com.zimbra.syncservices:d2f42357-b72643f1-8da5f5fc-6d7cae3c'\n set title = Calendar } (22758)\n
    [Sat Nov 4 09:37:42 200] cancelling sync (22758)
    [assert] error: !err
    [assert] where: "ZimbraHelper_main.mm", "Sync", line: 2229

    Nov 4 09:37:42 bbmac ZimbraHelper: [assert] error: !err\n[assert] where: "ZimbraHelper_main.mm", "Sync", line: 2229\n\n

    Help!

  5. #5
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    there's a new version of the isync connector available via the support portal. please give it a shot and let us know how it works.
    Sam Khavari

    :: :: [ Zimbra ] :: :: [ Bugzilla ] :: :: [ Product Portal ] :: :: [ Wiki ] :: :: [ Downloads ] :: :: [ . ] ::

  6. #6
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    Default My Workaround

    I finally got this to work by renaming my Mac iCal caldar from "Personal" to "Calendar". Suddenly, things synced.

    I would love to use the new version, but do not have access to the support site (I am a Zimbra user through my ISP). If someone can send me the new connector, I will give it a go.

    Thanks!

    -Brian

  7. #7
    phoenix is offline Zimbra Consultant & Moderator
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    You need to get the connector from the company that provides the service to you, they should have access to the support portal. We can't give you the connector here.
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  8. #8
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    Fair enough. Will do.

    FYI, My ISP is Simply Mail Solutions.
    They did an excellent job setting up my Zimbra account.

  9. #9
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    Quote Originally Posted by brianberliner
    Fair enough. Will do.

    FYI, My ISP is Simply Mail Solutions.
    They did an excellent job setting up my Zimbra account.
    Hi Brian,

    Thanks for those kind words, we appreciate it!

    Latest isync connector should be winging its way to you as we speak, anything else I can help with just let me know,

    kind regards,
    Keith
    --
    Hosted Zimbra at SimplyMailSolutions.com!
    http://www.simplymailsolutions.com/s...tion_suite.asp

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