i missing absolut necessary functionality like eMail templates (to send a email again and again. E. g. "Welcome customer!"-eMails).

The absence of this single feature makes zimbra unusable for my company (that's a pity). I'm the only one who needs this feature?

By searching the forum i found the following thread but the suggested workaround is not really satisfactory (maybe it would with a "send mail again"-option):

I wondering if this solution make sense:
- Mozilla Thunderbird as email client (include our beloved template feature).
- zimbra web client for calendar (appointments are acceptable/deniable wihthout email).

Any suggestions or opinions are welcome...

Many greetings from Hamburg,