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Thread: SOAP application causing Alarm/Reminder not to pop up

  1. #1
    Join Date
    Jan 2008
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    Default SOAP application causing Alarm/Reminder not to pop up

    We have an application that interfaces to a user's account via SOAP for calendar (and contacts and tasks, but that doesn't seem to be relevant to this issue). A customer is reporting that when our application is enabled, their calendar event reminders do not pop up in Zimbra.

    The customer is running Zimbra v5.0.5.

    Has anyone heard of an issue such as this being caused by using the SOAP interface?

    Thanks in advance!

  2. #2
    Join Date
    Sep 2005
    Rep Power


    Hi, it's not clear without more detail, but my initial guess is that the reminder definition (<alarm> element in SOAP) is getting wiped out when your SOAP application makes an update. Do you have a SOAP request/response trace of your app doing an update?
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