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Thread: Cant download attachment because of kaspersky

  1. #1
    Join Date
    Aug 2008
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    Default Cant download attachment because of kaspersky

    zimbra edition: zimbra 509 opensource os: redhat as 5

    Yesterday , my users complained that they cant download attachments, serveral hours later, i finally found it was caused by the antivirus software(kaspersky) . I added the mail module to the trust list of kaspersky , the problem disappeared. BUT nearly 80% of my users installed kaspersky , it is impossble to inform everyone to redeploy their antiviurs software .

    Any other way to solve this ? The best way is to adjust some configuration files in zimbra
    Ask Forever...

  2. #2
    Join Date
    Oct 2005
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    Default

    It's almost impossible to figure out what's happening.

    The proper solution would be to file a bug or notify the vendor. Zimbra isn't blocking it, the AV is.

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