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Thread: Reflections from new user

  1. #1
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    Default Reflections from new user

    Hi,
    here are some thoughts after a day of getting zimbra working on a Mandriva 2005 distribution:

    1. The installation process needs refinement. You should make it possible to use the distri package and just provide the config files. Of course as an alternative to the ones in your package. Now it was a hell to get working.

    2. Try to centralize the logfiles somehow to make it easier to find out what goes wrong when something does. Ie. symlinks from the /opt/zimbra/log directory to the appropriate places would be one way. Using syslog all the way an even better.

    3. The Web interfaces doesn't work with any konqueror I have tested so far:
    3.4.2 and 3.4.3. You cannot get past the login-screen.

    4. The mailserver is suprisingly fast to be java.

    5. In the mailreader the Recieved date is the date when the mail was entered into Zimbra, not when it was recieved in the first place (from the headers). This will be a pain when migrating mail as you will loose the info about the real recieved date in the migration.

    6. The searches are presented through IMAP as folders, which is fine. But still you cannot create subfolders and so on. A clearer way would probably be to make these subfolders of a pseudofolder "Search" or similar. Then you would know ahich presented folders are searches and which are not.

    7. Couldn't find a way to view attachments in the mail interface.

    8. Saveing a built search wasn't very intuitive.

    9. Like the idea with Datastore in files + database index. This takes care of a big problem with incremental backups. Now only the new data + the whole index will be stored instead of the whole mailfile/databasestorage as in many solutions. Good thinking!

    Best regards

    Oy Espoon Newtech Ab
    Dag Nygren

  2. #2
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    Quote Originally Posted by Dag
    Hi,
    here are some thoughts after a day of getting zimbra working on a Mandriva 2005 distribution:

    1. The installation process needs refinement. You should make it possible to use the distri package and just provide the config files. Of course as an alternative to the ones in your package. Now it was a hell to get working.
    Yes we know. You'll see plenty of talk on the forums if you search a bit. We are working on making it easier. Just give us time. I must commend your effort, unlike some others who reported dislike with our installer you just hacked it out GOT IT WORKING and then mentioned it should be fixed.

    Quote Originally Posted by Dag
    2. Try to centralize the logfiles somehow to make it easier to find out what goes wrong when something does. Ie. symlinks from the /opt/zimbra/log directory to the appropriate places would be one way. Using syslog all the way an even better.
    We agree. Next build will have a centeral log server for reporting and tracing. This should help some. We'll take a look to see if we can move more logs to /opt/zimbra/log or at least link to them.

    Quote Originally Posted by Dag
    3. The Web interfaces doesn't work with any konqueror I have tested so far:
    3.4.2 and 3.4.3. You cannot get past the login-screen.
    Correct. At this time we support Mozilla, Firefox, and IE. If you can find specfic issues with a fix let us know and we can try to get them in.

    Quote Originally Posted by Dag
    4. The mailserver is suprisingly fast to be java.
    Thanks.

    Quote Originally Posted by Dag
    5. In the mailreader the Recieved date is the date when the mail was entered into Zimbra, not when it was recieved in the first place (from the headers). This will be a pain when migrating mail as you will loose the info about the real recieved date in the migration.
    From the reports we've had using --syncinternaldates flag with the imasync util you don't have this problem. So a search on imapsync and you'll see what other's have done. I think in the end all were happy with the migration.

    Quote Originally Posted by Dag
    6. The searches are presented through IMAP as folders, which is fine. But still you cannot create subfolders and so on. A clearer way would probably be to make these subfolders of a pseudofolder "Search" or similar. Then you would know ahich presented folders are searches and which are not.
    Thanks for the input. We'll take a look at this.

    Quote Originally Posted by Dag
    7. Couldn't find a way to view attachments in the mail interface.
    They should be linked at the top of the message, when viewing it. Just click on them.

    Quote Originally Posted by Dag
    8. Saveing a built search wasn't very intuitive.
    What changes would you suggest?

    Quote Originally Posted by Dag
    9. Like the idea with Datastore in files + database index. This takes care of a big problem with incremental backups. Now only the new data + the whole index will be stored instead of the whole mailfile/databasestorage as in many solutions. Good thinking!
    Thank you. We enjoy feedback and coments. This is the best way to help us improve going forward.

    Quote Originally Posted by Dag
    Best regards

    Oy Espoon Newtech Ab
    Dag Nygren

  3. #3
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    Hi and thanks for the response.

    3. Konqueror not working
    I will take a look at this and I really thing that there is a problem in konqueror, but at the moment the Login screen is not in the middle of the screen, but in the upper middle half obscured by the screen. Also "nothing happens" when pressing the login button.

    5. On the dates on the messages:
    I just copied the messages in a kmail session using IMAP and the original dates were gone. Guess it must be kmail then... I will look into using imapsync.

    7. The attachments:

    Found the icon on SOME messages.
    The mailclient for some reason cannot recognize the attachments our faxserver is sending...

    the Mail looks like this:

    Code:
    Return-Path: <fax@newtech.fi>
    Delivered-To: dag@newtech.fi
    Received: (qmail 15379 invoked by uid 10); 12 Jul 2005 14:33:03 -0000
    Date: 12 Jul 2005 14:33:03 -0000
    Message-ID: <20050712143303.15378.qmail@dag.newtech.fi>
    Mime-Version: 1.0
    Content-Type: Multipart/Mixed;
      Boundary="NextPart15367"
    Content-Transfer-Encoding: 7bit
    To: dag@newtech.fi
    From: The HylaFAX Receive Agent <fax@newtech.fi>
    Subject: facsimile received from  932181639
    X-Spambayes-Classification: ham; 0.00
    X-Spambayes-Trained: ham
    X-UID: 574
    X-Length: 372393
    
    --NextPart15367
    Content-Type: text/plain; charset=us-ascii
    Content-Transfer-Encoding: 7bit
    
    recvq/fax01076.tif (ftp://dag:4559/recvq/fax01076.tif):
        Sender: 932181639
         Pages: 6
       Quality: Normal
          Page: ISO A4
      Received: 2005:07:12 17:30:46
    TimeToRecv: 2:06
    SignalRate: 14400 bit/s
    DataFormat: 1-D MR
    ReceivedOn: ttyS1
    CommID:     c00001977 (ftp://dag:4559/log/c00001977)
    
    --NextPart15367
    Content-Type: application/postscript
    Content-Description: FAX document
    Content-Transfer-Encoding: 7bit
    
    %!PS-Adobe-3.0
    %%Creator: fax2ps
    %%CreationDate: Tue Jul 12 17:33:03 2005
    %%Origin: 0 0
    %%BoundingBox: 0 0 612 792
    ....... A lot of postscript .....
    %%Trailer
    %%Pages: 6
    %%EOF
    
    --NextPart15367--
    No other mail clients have had problems with this.

    BTW. Are there any plans of including/allowing external viewers for attachments? Ie. Postscript,Word,Excel and so on?

    8. On saving a built save:

    What about a "Save build" button?

    Best from Finland
    Dag

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    Quote Originally Posted by Dag
    BTW. Are there any plans of including/allowing external viewers for attachments? Ie. Postscript,Word,Excel and so on?
    We have this today. When you click on the attachment you should be able to select the view.

    Quote Originally Posted by Dag
    8. On saving a built save:

    What about a "Save build" button?
    Well if you hover over the disk it says just that. I see you point though, adding text on the button may help.

  5. #5
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    Quote Originally Posted by KevinH
    We have this today. When you click on the attachment you should be able to select the view.
    Sorry, I wasn't clear on this.
    What I am looking for is a hook to transform the attachment to something that any browser understands, ie a jpg file.
    I really need this because our fax-server (Yes, that one again...) creates Postscript attachments, which the average Internet cafe user on Win98 ( ;-( ) cannot see, but I can imagine that a Word attachment viewed from the same cafe would propose the same problem.

    IMP, which we are now using was very easy to modify for showing the Postscript stuff as a jpg, and the MS-office stuff coversions were built into the installation.

    Thanks
    Dag

  6. #6
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    Quote Originally Posted by Dag
    Sorry, I wasn't clear on this.
    What I am looking for is a hook to transform the attachment to something that any browser understands, ie a jpg file.
    I really need this because our fax-server (Yes, that one again...) creates Postscript attachments, which the average Internet cafe user on Win98 ( ;-( ) cannot see, but I can imagine that a Word attachment viewed from the same cafe would propose the same problem.

    IMP, which we are now using was very easy to modify for showing the Postscript stuff as a jpg, and the MS-office stuff coversions were built into the installation.

    Thanks
    Dag
    Our network version includes indexing and converting over 200 attachement types to HTML. So this may solve it for you.

  7. #7
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    Quote Originally Posted by Dag
    the Mail looks like this:
    Dag, Can we get a full sample message. Best way is view original and then zip up the data and attach it here. Or PM me for my email and you can send it to me.
    Looking for new beta users -> Co-Founder of Acompli. Previously worked at Zimbra (and Yahoo! & VMware) since 2005.

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