I'm evaluating Zimbra as our company groupware.
Since our company already have email and wiki , I am actually hoping to get a trouble ticket system.
I have evaluated a few standalone trouble ticket system such as otrs , helpmeict etc . And today while I am searching the open source groupware on the web, I was fatally attracted by the Zimbra demo.
Now I am thinking to whether if I can get an integrated trouble ticket system in Zimbra.
I have searched the forum but cannot find any related post .
Is anyone know whether Zimbra have (or is developing) a trouble ticket system ?