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Thread: Zimbra Desktop Error

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  1. #1
    Join Date
    Feb 2008
    Posts
    6
    Rep Power
    7

    Default Zimbra Desktop Error

    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Windows XP x86 5.1
    Time of event: 2008-04-22 11:37:23
    Issue summary: push item failed

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.common.soap.SoapFaultException: invalid request: missing required element: default
    ExceptionId:com.zimbra.common.service.ServiceExcep tion: invalid request: missing required element: default
    at com.zimbra.common.service.ServiceException.INVALID _REQUEST(ServiceException.java:172)
    at com.zimbra.soap.Element.checkNull(Element.java:174 )
    at com.zimbra.soap.Element.getElement(Element.java:13 1)
    at com.zimbra.cs.service.mail.SetCalendarItem.handle( SetCalendarItem.java:98)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:266)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:163)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:85)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:220)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:709)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:152)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:802)
    at org.apache.catalina.core.ApplicationFilterChain.in ternalDoFilter(ApplicationFilterChain.java:252)
    at org.apache.catalina.core.ApplicationFilterChain.do Filter(ApplicationFilterChain.java:173)
    at org.apache.catalina.core.StandardWrapperValve.invo ke(StandardWrapperValve.java:213)
    at org.apache.catalina.core.StandardContextValve.invo ke(StandardContextValve.java:178)
    at org.apache.catalina.core.StandardHostValve.invoke( StandardHostValve.java:126)
    at org.apache.catalina.valves.ErrorReportValve.invoke (ErrorReportValve.java:105)
    at org.apache.catalina.core.StandardEngineValve.invok e(StandardEngineValve.java:107)
    at org.apache.catalina.valves.AccessLogValve.invoke(A ccessLogValve.java:541)
    at org.apache.catalina.connector.CoyoteAdapter.servic e(CoyoteAdapter.java:148)
    at org.apache.coyote.http11.Http11Processor.process(H ttp11Processor.java:869)
    at org.apache.coyote.http11.Http11BaseProtocol$Http11 ConnectionHandler.processConnection(Http11BaseProt ocol.java:667)
    at org.apache.tomcat.util.net.PoolTcpEndpoint.process Socket(PoolTcpEndpoint.java:527)
    at org.apache.tomcat.util.net.LeaderFollowerWorkerThr ead.runIt(LeaderFollowerWorkerThread.java:80)
    at org.apache.tomcat.util.threads.ThreadPool$ControlR unnable.run(ThreadPool.java:684)
    at java.lang.Thread.run(Thread.java:619)

    Code:service.INVALID_REQUEST
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:245)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
    at com.zimbra.common.soap.SoapTransport.invokeWithout Session(SoapTransport.java:284)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:644)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:625)
    at com.zimbra.cs.mailbox.OfflineMailbox.sendRequest(O fflineMailbox.java:621)
    at com.zimbra.cs.mailbox.PushChanges.syncCalendarItem (PushChanges.java:927)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:247)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    ----------------------------------------------------------------------------

  2. #2
    Join Date
    Jun 2008
    Posts
    4
    Rep Power
    7

    Default Zimbra Windows Desktop Error

    Hi,

    I installed Windows Desktop. When I wanted to start it, I got below message. I am using Windown XP with SP2. Any help please. I need Zimbra client to send/receive mail and also use calendar. Web usage is not enough for me.

    HTTP ERROR: 500
    com.zimbra.common.soap.SoapFaultException: system failure: unable to get encoded auth token
    ExceptionId:btpool0-13:1214466146937:53eb2331472fd33a
    Code:service.FAILURE
    RequestURI=/zimbra/desktop/console.jsp;jsessionid=kh59jijed2j4

    Caused by:
    javax.el.ELException: com.zimbra.common.soap.SoapFaultException: system failure: unable to get encoded auth token
    ExceptionId:btpool0-13:1214466146937:53eb2331472fd33a
    Code:service.FAILURE
    at javax.el.BeanELResolver.getValue(BeanELResolver.ja va:266)
    at javax.el.CompositeELResolver.getValue(CompositeELR esolver.java:143)
    at com.sun.el.parser.AstValue.getValue(AstValue.java: 138)
    at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206)
    at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:984)
    at org.apache.jsp.desktop.console_jsp._jspx_meth_c_se t_0(org.apache.jsp.desktop.console_jsp:165)
    at org.apache.jsp.desktop.console_jsp._jspService(org .apache.jsp.desktop.console_jsp:85)
    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:93)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:373)
    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:477)
    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:371)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:50)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:264)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: com.zimbra.common.soap.SoapFaultException: system failure: unable to get encoded auth token
    ExceptionId:btpool0-13:1214466146937:53eb2331472fd33a
    Code:service.FAILURE
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:245)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:261)
    at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:174)
    at com.zimbra.cs.account.soap.SoapProvisioning.soapAd minAuthenticate(SoapProvisioning.java:145)
    at com.zimbra.cs.account.soap.SoapProvisioning.soapZi mbraAdminAuthenticate(SoapProvisioning.java:161)
    at com.zimbra.cs.offline.jsp.JspProvStub.(JspProvStub .java:25)
    at com.zimbra.cs.offline.jsp.JspProvStub.getInstance( JspProvStub.java:29)
    at com.zimbra.cs.offline.jsp.ConsoleBean.getAccounts( ConsoleBean.java:100)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at javax.el.BeanELResolver.getValue(BeanELResolver.ja va:261)
    ... 35 more
    Caused by:
    com.zimbra.common.soap.SoapFaultException: system failure: unable to get encoded auth token
    ExceptionId:btpool0-13:1214466146937:53eb2331472fd33a
    Code:service.FAILURE
    at com.zimbra.common.soap.Soap12Protocol.soapFault(So ap12Protocol.java:88)
    at com.zimbra.common.soap.SoapTransport.extractBodyEl ement(SoapTransport.java:245)
    at com.zimbra.common.soap.SoapTransport.parseSoapResp onse(SoapTransport.java:221)
    at com.zimbra.common.soap.SoapHttpTransport.invoke(So apHttpTransport.java:251)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:297)
    at com.zimbra.common.soap.SoapTransport.invoke(SoapTr ansport.java:261)
    at com.zimbra.cs.account.soap.SoapProvisioning.invoke (SoapProvisioning.java:174)
    at com.zimbra.cs.account.soap.SoapProvisioning.soapAd minAuthenticate(SoapProvisioning.java:145)
    at com.zimbra.cs.account.soap.SoapProvisioning.soapZi mbraAdminAuthenticate(SoapProvisioning.java:161)
    at com.zimbra.cs.offline.jsp.JspProvStub.(JspProvStub .java:25)
    at com.zimbra.cs.offline.jsp.JspProvStub.getInstance( JspProvStub.java:29)
    at com.zimbra.cs.offline.jsp.ConsoleBean.getAccounts( ConsoleBean.java:100)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Nativ e Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(Unknow n Source)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(Un known Source)
    at java.lang.reflect.Method.invoke(Unknown Source)
    at javax.el.BeanELResolver.getValue(BeanELResolver.ja va:261)
    at javax.el.CompositeELResolver.getValue(CompositeELR esolver.java:143)
    at com.sun.el.parser.AstValue.getValue(AstValue.java: 138)
    at com.sun.el.ValueExpressionImpl.getValue(ValueExpre ssionImpl.java:206)
    at org.apache.jasper.runtime.PageContextImpl.evaluate Expression(PageContextImpl.java:984)
    at org.apache.jsp.desktop.console_jsp._jspx_meth_c_se t_0(org.apache.jsp.desktop.console_jsp:165)
    at org.apache.jsp.desktop.console_jsp._jspService(org .apache.jsp.desktop.console_jsp:85)
    at org.apache.jasper.runtime.HttpJspBase.service(Http JspBase.java:93)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.apache.jasper.servlet.JspServletWrapper.servic e(JspServletWrapper.java:373)
    at org.apache.jasper.servlet.JspServlet.serviceJspFil e(JspServlet.java:477)
    at org.apache.jasper.servlet.JspServlet.service(JspSe rvlet.java:371)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at com.zimbra.webClient.servlet.JspServlet.service(Js pServlet.java:50)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at com.zimbra.webClient.filters.SetHeaderFilter.doFil ter(SetHeaderFilter.java:264)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.he aderComplete(HttpConnection.java:830)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:514)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
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  3. #3
    Join Date
    Jun 2008
    Posts
    4
    Rep Power
    7

    Default

    Is there any news for Windows Desktop Error?

    I am also trying to install Linux Desktop on Suse 10.1. It needs gtk-2.12.0 . First I should upgrade gtk. If I can run Windows Desktop, I will be happy.

    Akile Akyuz

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