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Thread: sync Failure

  1. #11
    Join Date
    Jan 2007
    Rep Power


    Quote Originally Posted by eombah View Post
    I created a new notebook entry and pasted the text from the previous one.
    The error reports start again.

    I tested some more.
    I created a new notbook entry with the name:

    Harald Johan - Eerste Dag

    I sync manually and get an error report.
    The I renamed the entry to:

    Harald Johan Eerste Dag

    so without the '-' and now it's ok.

    I tested some more with filenames with and without hyphens but couldn't really find a pattern.

    Yes I will file a bug :-)

    Did you file a bug? What's the bug number?

  2. #12
    Join Date
    Jan 2007
    Rep Power


    Quote Originally Posted by eombah View Post
    Starting sometime yesterday, I get this error message too on both my Zimbra Desktop clients.
    I restarted the Server but this did not help.
    My exact message is:

    Product name:    Zimbra Desktop
    Product version: 0.90
    Build ID:        1278
    Release type:    BETA
    OS Platform:     Linux i386 2.6.24-21-generic
    Time of event:   2008-09-23 07:22:52
    Error type:      service.RESOURCE_UNREACHABLE
    Error summary:   push item failed
    Failure details:
    com.zimbra.common.service.ServiceException: resource unreachable: Internal Server Error
            at com.zimbra.common.service.ServiceException.RESOURCE_UNREACHABLE(
            at com.zimbra.cs.service.UserServlet.doHttpOp(
            at com.zimbra.cs.service.UserServlet.putMailItem(
            at com.zimbra.cs.mailbox.OfflineMailbox.sendMailItem(
            at com.zimbra.cs.mailbox.PushChanges.syncDocument(
            at com.zimbra.cs.mailbox.PushChanges.sync(
            at com.zimbra.cs.mailbox.PushChanges.sync(
            at com.zimbra.cs.mailbox.MailboxSync.sync(
            at com.zimbra.cs.mailbox.OfflineMailbox.sync(
            at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(
            at com.zimbra.cs.mailbox.DesktopMailbox$
            at java.util.TimerThread.mainLoop(Unknown Source)
            at Source)
    I think it happens every time zdesktop synchronizes.
    I have three zimbra accounts and one gmail account.
    This problem occurs for only one of the zimbra accounts.

    This issue has been fixed. Bug 32105 – service.RESOURCE_UNREACHABLE shouldn't generate error report

  3. #13
    Join Date
    Jan 2007
    Rep Power


    Quote Originally Posted by eombah View Post
    it has to do with a notebook entry.

    The zimbra server log says:
    2008-09-23 19:15:14,036 INFO  [IndexWritersSweeperThread] [] index - open index writers sweep: before=3, closed=0, after=3 (0ms)
    2008-09-23 19:15:14,123 INFO  [btpool0-425] [;mid=3;ip=;ua=Yahoo! Zimbra Desktop/0.90_1278_Linux;] soap - WaitSetRequest
    2008-09-23 19:15:15,766 INFO  [btpool0-425] [;mid=3;ip=;ua=Yahoo! Zimbra Desktop/0.90_1278_Linux;] soap - SyncRequest
    2008-09-23 19:15:17,327 INFO  [btpool0-425] [;mid=3;ip=;ua=Yahoo! Zimbra Desktop/0.90_1278_Linux;] soap - ListDocumentRevisionsRequest
    2008-09-23 19:15:19,786 INFO  [btpool0-425] [;mid=3;ip=;] mailbox - UserServlet (POST): Johan - Eerste Dag
    2008-09-23 19:15:19,789 INFO  [btpool0-425] [;mid=3;ip=;] mailbox - FileUploadServlet received Upload: { accountId=adf9294e-647a-480a-91ba-b69503efedbd, time=Tue Sep 23 19:15:19 CEST 2008, uploadId=b0a78031-76ca-4514-a43f-b62a5adc18e7:d563fc70-0616-4a75-878c-c891c522e25e, Harald Johan - Eerste Dag}
    2008-09-23 19:15:19,827 ERROR [btpool0-425] [] log - /service/home/~/Notebook/Harald Johan - Eerste Dag
    	at com.zimbra.cs.service.formatter.WikiFormatter.saveCallback(
    	at com.zimbra.cs.service.UserServlet.doPost(
    	at com.zimbra.cs.service.UserServlet.doPut(
    	at javax.servlet.http.HttpServlet.service(
    	at com.zimbra.cs.servlet.ZimbraServlet.service(
    	at javax.servlet.http.HttpServlet.service(
    	at org.mortbay.jetty.servlet.ServletHolder.handle(
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(
    	at org.mortbay.servlet.UserAgentFilter.doFilter(
    	at org.mortbay.servlet.GzipFilter.doFilter(
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(
    	at org.mortbay.jetty.servlet.ServletHandler.handle(
    	at org.mortbay.jetty.servlet.SessionHandler.handle(
    	at org.mortbay.jetty.handler.ContextHandler.handle(
    	at org.mortbay.jetty.webapp.WebAppContext.handle(
    	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(
    	at org.mortbay.jetty.handler.HandlerCollection.handle(
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(
    	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(
    	at org.mortbay.jetty.Server.handle(
    	at org.mortbay.jetty.HttpConnection.handleRequest(
    	at org.mortbay.jetty.HttpConnection$RequestHandler.content(
    	at org.mortbay.jetty.HttpParser.parseNext(
    	at org.mortbay.jetty.HttpParser.parseAvailable(
    	at org.mortbay.jetty.HttpConnection.handle(
    	at org.mortbay.thread.BoundedThreadPool$
    I deleted the notebook entry and now the errors are gone.
    This is a different issue. Please file a bug with steps on how to reproduce. Thanks!

  4. #14
    Join Date
    Nov 2006
    Rep Power


    I opened bug Bug 31946 – service.RESOURCE_UNREACHABLE sometime last week.

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