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Thread: sync Failure

  1. #11
    Join Date
    Jan 2007
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    Quote Originally Posted by eombah View Post
    I created a new notebook entry and pasted the text from the previous one.
    The error reports start again.

    I tested some more.
    I created a new notbook entry with the name:

    Harald Johan - Eerste Dag

    I sync manually and get an error report.
    The I renamed the entry to:

    Harald Johan Eerste Dag

    so without the '-' and now it's ok.

    I tested some more with filenames with and without hyphens but couldn't really find a pattern.

    Yes I will file a bug :-)

    -Bart
    Did you file a bug? What's the bug number?

  2. #12
    Join Date
    Jan 2007
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    Quote Originally Posted by eombah View Post
    Starting sometime yesterday, I get this error message too on both my Zimbra Desktop clients.
    I restarted the Server but this did not help.
    My exact message is:

    Code:
    Product name:    Zimbra Desktop
    Product version: 0.90
    Build ID:        1278
    Release type:    BETA
    OS Platform:     Linux i386 2.6.24-21-generic
    Time of event:   2008-09-23 07:22:52
    Error type:      service.RESOURCE_UNREACHABLE
    Error summary:   push item failed
    
    Failure details:
    ----------------------------------------------------------------------------
    
    com.zimbra.common.service.ServiceException: resource unreachable: Internal Server Error
    ExceptionId:sync-timer-bart@abc.com:1222150972383:a53ea35ff1841e39
    Code:service.RESOURCE_UNREACHABLE
            at com.zimbra.common.service.ServiceException.RESOURCE_UNREACHABLE(ServiceException.java:275)
            at com.zimbra.cs.service.UserServlet.doHttpOp(UserServlet.java:1217)
            at com.zimbra.cs.service.UserServlet.putMailItem(UserServlet.java:1148)
            at com.zimbra.cs.mailbox.OfflineMailbox.sendMailItem(OfflineMailbox.java:696)
            at com.zimbra.cs.mailbox.PushChanges.syncDocument(PushChanges.java:943)
            at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:275)
            at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges.java:173)
            at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:195)
            at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:115)
            at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(OfflineMailbox.java:96)
            at com.zimbra.cs.mailbox.DesktopMailbox$1.run(DesktopMailbox.java:117)
            at java.util.TimerThread.mainLoop(Unknown Source)
            at java.util.TimerThread.run(Unknown Source)
    
    ----------------------------------------------------------------------------
    I think it happens every time zdesktop synchronizes.
    I have three zimbra accounts and one gmail account.
    This problem occurs for only one of the zimbra accounts.

    -Bart
    This issue has been fixed. Bug 32105 – service.RESOURCE_UNREACHABLE shouldn't generate error report

  3. #13
    Join Date
    Jan 2007
    Posts
    1,688
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    Quote Originally Posted by eombah View Post
    it has to do with a notebook entry.

    The zimbra server log says:
    Code:
    2008-09-23 19:15:14,036 INFO  [IndexWritersSweeperThread] [] index - open index writers sweep: before=3, closed=0, after=3 (0ms)
    2008-09-23 19:15:14,123 INFO  [btpool0-425] [name=bart@abc.com;mid=3;ip=10.0.0.25;ua=Yahoo! Zimbra Desktop/0.90_1278_Linux;] soap - WaitSetRequest
    2008-09-23 19:15:15,766 INFO  [btpool0-425] [name=bart@abc.com;mid=3;ip=10.0.0.25;ua=Yahoo! Zimbra Desktop/0.90_1278_Linux;] soap - SyncRequest
    2008-09-23 19:15:17,327 INFO  [btpool0-425] [name=bart@abc.com;mid=3;ip=10.0.0.25;ua=Yahoo! Zimbra Desktop/0.90_1278_Linux;] soap - ListDocumentRevisionsRequest
    2008-09-23 19:15:19,786 INFO  [btpool0-425] [name=bart@abc.com;mid=3;ip=10.0.0.25;] mailbox - UserServlet (POST): https://webmail.abc.com/service/home/~/Notebook/Harald Johan - Eerste Dag
    2008-09-23 19:15:19,789 INFO  [btpool0-425] [name=bart@abc.com;mid=3;ip=10.0.0.25;] mailbox - FileUploadServlet received Upload: { accountId=adf9294e-647a-480a-91ba-b69503efedbd, time=Tue Sep 23 19:15:19 CEST 2008, uploadId=b0a78031-76ca-4514-a43f-b62a5adc18e7:d563fc70-0616-4a75-878c-c891c522e25e, Harald Johan - Eerste Dag}
    2008-09-23 19:15:19,827 ERROR [btpool0-425] [] log - /service/home/~/Notebook/Harald Johan - Eerste Dag
    java.lang.NullPointerException
    	at com.zimbra.cs.service.formatter.WikiFormatter.saveCallback(WikiFormatter.java:258)
    	at com.zimbra.cs.service.formatter.Formatter.save(Formatter.java:102)
    	at com.zimbra.cs.service.UserServlet.doPost(UserServlet.java:529)
    	at com.zimbra.cs.service.UserServlet.doPut(UserServlet.java:440)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:730)
    	at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:188)
    	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
    	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1093)
    	at org.mortbay.servlet.UserAgentFilter.doFilter(UserAgentFilter.java:81)
    	at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter.java:148)
    	at org.mortbay.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1084)
    	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:360)
    	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
    	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
    	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
    	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
    	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
    	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:350)
    	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
    	at org.mortbay.jetty.Server.handle(Server.java:313)
    	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
    	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
    	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
    	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:205)
    	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
    	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
    	at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
    I deleted the notebook entry and now the errors are gone.
    This is a different issue. Please file a bug with steps on how to reproduce. Thanks!

  4. #14
    Join Date
    Nov 2006
    Location
    Netherlands
    Posts
    90
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    I opened bug Bug 31946 – service.RESOURCE_UNREACHABLE sometime last week.

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