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Thread: sync error

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  1. #1
    Join Date
    Mar 2008
    Rep Power

    Default sync error


    I can't sync my Zimbra desktop - issue report as follows:

    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Windows Vista x86 6.0
    Time of event: 2008-05-22 07:41:03
    Issue summary: message sync failed

    Failure details:

    com.zimbra.common.service.ServiceException: system failure: Unable to read/write message id=33793
    at com.zimbra.common.service.ServiceException.FAILURE (
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init
    at com.zimbra.cs.mailbox.InitialSync.syncMessages(Ini
    at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeI tems(
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(
    at com.zimbra.cs.mailbox.InitialSync.prioritySync(Ini
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(
    at com.zimbra.cs.mailbox.InitialSync.initialFolderSyn c(
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:156)
    at com.zimbra.cs.mailbox.InitialSync.sync(InitialSync .java:143)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:125)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O
    at com.zimbra.cs.mailbox.DesktopMailbox$
    at java.util.TimerThread.mainLoop(Unknown Source)
    at Source)
    Caused by: CRLF expected at end of chunk: -1/-1
    at org.apache.commons.httpclient.ChunkedInputStream.r eadCRLF(
    at org.apache.commons.httpclient.ChunkedInputStream.n extChunk(
    at org.apache.commons.httpclient.ChunkedInputStream.r ead(
    at Source)
    at org.apache.commons.httpclient.AutoCloseInputStream .read(
    at Source)
    at Source)
    at Source)
    at Source)
    at Source)
    at Source)
    at Source)
    at com.zimbra.common.util.ByteUtil.readInput(ByteUtil .java:621)
    at com.zimbra.cs.mailbox.InitialSync.saveMessage(Init
    ... 14 more

  2. #2
    Join Date
    May 2006
    Rep Power

  3. #3
    Join Date
    Mar 2008
    Rep Power

    Default what do I do?

    Hi, thanks for the reply - though I'm not sure how this all helps me.

    Zimbra Desktop won't sync - I've triend uninstalling/re-installing it but this does not help - it has become unusable.

    Any suggestions please?

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