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Thread: 5 X Upload Size Limit Exceeded

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  1. #1
    Join Date
    Jun 2008
    Posts
    2
    Rep Power
    7

    Default 5 X Upload Size Limit Exceeded

    I have had problems with my emails with Zimbra since yesterday. It started when I tried to upload 3 bmp files (totaling 6 MB). I live in Kenya and our speed is very slow. The upload failed, so I tried to zip the files to save space. Failed again. I changed the files to jpeg files and sent them 1 at a time. Eventually they worked, but since then, my emails are really messed up. I can't send anything in Zimbra html, and I have gotten 5 sync failure messages, all of them saying that I had exceeded my upload size limit. On the fourth message, all I had tried to do was send an email of 40k, and on the fifth message, I was only trying to download email. I have copied and pasted the messages below -

    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Windows XP x86 5.1
    Time of event: 2008-06-10 14:08:52
    Issue summary: push item failed

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.cs.zclient.ZClientException: upload size limit exceeded
    ExceptionId:sync-timer-forbe@swordofthespirit.org:1213096132046:9f35a3e6c 0ab2d67
    Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED
    at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE _LIMIT_EXCEEDED(ZClientException.java:55)
    at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMa ilbox.java:1739)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(Z Mailbox.java:1711)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZM ailbox.java:1664)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:373)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:848)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:246)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)


    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Windows XP x86 5.1
    Time of event: 2008-06-10 08:54:50
    Issue summary: push item failed

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.cs.zclient.ZClientException: upload size limit exceeded
    ExceptionId:sync-timer-forbe@swordofthespirit.org:1213077290390:ea9c3ad05 2736d87
    Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED
    at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE _LIMIT_EXCEEDED(ZClientException.java:55)
    at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMa ilbox.java:1739)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(Z Mailbox.java:1711)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZM ailbox.java:1664)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:373)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:848)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:246)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)


    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Windows XP x86 5.1
    Time of event: 2008-06-09 23:57:14
    Issue summary: push item failed

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.cs.zclient.ZClientException: upload size limit exceeded
    ExceptionId:btpool0-24:1213045034062:b6561ea918099a13
    Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED
    at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE _LIMIT_EXCEEDED(ZClientException.java:55)
    at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMa ilbox.java:1739)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(Z Mailbox.java:1711)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZM ailbox.java:1664)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:373)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:848)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:246)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:391)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:250)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:186)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)


    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Windows XP x86 5.1
    Time of event: 2008-06-09 22:55:03
    Issue summary: push item failed

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.cs.zclient.ZClientException: upload size limit exceeded
    ExceptionId:btpool0-11:1213041303468:b6561ea918099a13
    Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED
    at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE _LIMIT_EXCEEDED(ZClientException.java:55)
    at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMa ilbox.java:1739)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(Z Mailbox.java:1711)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZM ailbox.java:1664)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:373)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:848)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:246)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:44)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:391)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:250)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:156)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:186)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)


    Product name: Zimbra Desktop
    Product version: 0.84
    Build ID: 1119
    Release type: BETA
    OS Platform: Windows XP x86 5.1
    Time of event: 2008-06-09 20:31:48
    Issue summary: push item failed

    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.cs.zclient.ZClientException: upload size limit exceeded
    ExceptionId:sync-timer-forbe@swordofthespirit.org:1213032708078:8e6e4d580 eb3c99a
    Code:zclient.UPLOAD_SIZE_LIMIT_EXCEEDED
    at com.zimbra.cs.zclient.ZClientException.UPLOAD_SIZE _LIMIT_EXCEEDED(ZClientException.java:55)
    at com.zimbra.cs.zclient.ZMailbox.getAttachmentId(ZMa ilbox.java:1739)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachments(Z Mailbox.java:1711)
    at com.zimbra.cs.zclient.ZMailbox.uploadAttachment(ZM ailbox.java:1664)
    at com.zimbra.cs.mailbox.PushChanges.uploadMessage(Pu shChanges.java:373)
    at com.zimbra.cs.mailbox.PushChanges.syncMessage(Push Changes.java:848)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:246)
    at com.zimbra.cs.mailbox.PushChanges.sync(PushChanges .java:144)
    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:130)
    at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:103)
    at com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:89)
    at com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:113)
    at java.util.TimerThread.mainLoop(Unknown Source)
    at java.util.TimerThread.run(Unknown Source)

    Thank-you,

    Forbe

  2. #2
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    Welcome to the forums,
    On your ZCS server - via admin console gui or CLI:

    su - zimbra
    zmprov gacf | grep zimbraFileUploadMaxSize
    zmprov gacf | grep zimbraMtaMaxMessageSize

    zmprov mcf zimbraFileUploadMaxSize xxxxxxxx
    zmprov mcf zimbraMtaMaxMessageSize xxxxxxx

    Add 10-30% on top of the size your plan to upload, as when converted into a MIME message it ends up base64-encoded.

  3. #3
    Join Date
    Jun 2008
    Posts
    2
    Rep Power
    7

    Default

    I'm sorry. I'm an end user, and I really don't understand what you are telling me to do.

  4. #4
    Join Date
    May 2006
    Location
    USA
    Posts
    6,242
    Rep Power
    21

    Default

    That appears you're syncing against a Zimbra server right? Go point your server admin to this page

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