Results 1 to 4 of 4

Thread: [SOLVED] Exchange IMAP Sync only creates folders w/o. messages

  1. #1
    Join Date
    Sep 2008
    Posts
    6
    Rep Power
    7

    Default [SOLVED] Exchange IMAP Sync only creates folders w/o. messages

    OS: Ubuntu 8.04 Desktop
    Zdesktop build: 1278 linux (manual download from zimbra.com and installation under /home/user/zimbra/zdesktop)

    When I create a Exchange IMAP Account zdesktop starts synchronizing all folders from the exchange server correctly. But neither messages nor contacts or calendars are synced.

    Within zimbra/zdesktop/log/mailbox.log two errors occur repeatedly:

    -------------------------
    java.lang.IllegalStateException: Connection is closed
    at com.zimbra.cs.mailclient.imap.ImapConnection.sendR equest(ImapConnection.java:440)
    at com.zimbra.cs.mailclient.imap.ImapRequest.send(Ima pRequest.java:75)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:79)
    at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(ImapConnection.java:199)
    at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(ImapConnection.java:186)
    at com.zimbra.cs.datasource.RemoteFolder.select(Remot eFolder.java:189)
    at com.zimbra.cs.datasource.ImapFolderSync.checkUidVa lidity(ImapFolderSync.java:588)
    at com.zimbra.cs.datasource.ImapFolderSync.syncMessag es(ImapFolderSync.java:158)
    at com.zimbra.cs.datasource.ImapSync.syncMessages(Ima pSync.java:220)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:162)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:123)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:322)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:303)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:360)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:46)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:411)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:268)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:188)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)



    ---------------------------

    com.zimbra.cs.mailclient.CommandFailedException: SELECT failed: Access denied.
    at com.zimbra.cs.mailclient.imap.ImapRequest.checkSta tus(ImapRequest.java:94)
    at com.zimbra.cs.mailclient.imap.ImapRequest.sendChec kStatus(ImapRequest.java:80)
    at com.zimbra.cs.mailclient.imap.ImapConnection.doSel ectOrExamine(ImapConnection.java:199)
    at com.zimbra.cs.mailclient.imap.ImapConnection.selec t(ImapConnection.java:186)
    at com.zimbra.cs.datasource.RemoteFolder.select(Remot eFolder.java:189)
    at com.zimbra.cs.datasource.ImapFolderSync.createLoca lFolder(ImapFolderSync.java:413)
    at com.zimbra.cs.datasource.ImapFolderSync.syncFolder (ImapFolderSync.java:112)
    at com.zimbra.cs.datasource.ImapSync.syncRemoteFolder s(ImapSync.java:179)
    at com.zimbra.cs.datasource.ImapSync.syncFolders(Imap Sync.java:160)
    at com.zimbra.cs.datasource.ImapSync.importData(ImapS ync.java:123)
    at com.zimbra.cs.datasource.DataSourceManager.importD ata(DataSourceManager.java:154)
    at com.zimbra.cs.mailbox.LocalMailbox.importData(Loca lMailbox.java:322)
    at com.zimbra.cs.mailbox.LocalMailbox.syncAllLocalDat aSources(LocalMailbox.java:303)
    at com.zimbra.cs.mailbox.LocalMailbox.sync(LocalMailb ox.java:360)
    at com.zimbra.cs.service.offline.OfflineSync.handle(O fflineSync.java:46)
    at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEng ine.java:411)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:268)
    at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.jav a:160)
    at com.zimbra.soap.SoapServlet.doPost(SoapServlet.jav a:266)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:727)
    at com.zimbra.cs.servlet.ZimbraServlet.service(Zimbra Servlet.java:188)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:362)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.RewriteHandler.handle(Re writeHandler.java:176)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)

  2. #2
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    there's no calendar and contacts support for exchange. it's email only.

    could you enable debug trace from the account setup page and try again? then send us the <install>/log/zdesktop.out file. thanks!

  3. #3
    Join Date
    May 2008
    Posts
    63
    Rep Power
    7

    Default

    It looks like you do not have access to several folders which is fine since we will skip over them and proceed to the next.

    However, I also see this response to SELECT which is more serious:

    S: C13 NO Connect attempt failed: server may be down or too busy to respond.

    At this point the Exchange server abruptly closes the connection before we have a chance to download any messages.

    You should probably contact your mail server administrator about this problem.

    - David

  4. #4
    Join Date
    Sep 2008
    Posts
    6
    Rep Power
    7

    Default Works for me in th latest zimbra desktop

    Thx a lot for your support. It looks like the issue was solved with the latest update of zimbra

Similar Threads

  1. [SOLVED] Re-creating the spam training e-mail account
    By richard-hdd in forum Administrators
    Replies: 21
    Last Post: 03-20-2012, 08:34 AM
  2. Replies: 13
    Last Post: 11-20-2008, 12:42 PM
  3. E61i IMAP sync - old bug back again?
    By matt_b in forum Zimbra Mobile
    Replies: 7
    Last Post: 08-10-2008, 03:38 PM
  4. Hangs on "Loading" screen
    By gbr in forum General Questions
    Replies: 16
    Last Post: 06-19-2008, 02:01 PM
  5. zdesktop issue report (2008-05-22 17:25:42): mail.NO_SUCH_MSG
    By John Marsden, FH Ba in forum Error Reports
    Replies: 0
    Last Post: 05-23-2008, 03:49 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •