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Thread: [SOLVED] sync failure

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  1. #1
    Join Date
    Nov 2006
    Location
    Netherlands
    Posts
    90
    Rep Power
    8

    Default [SOLVED] sync failure

    Hi,

    Almost finished syncing a large Zimbra account (completed 3.4 GB of 3.6 GB), a sync error occurs.
    I don't get an error report so I turned on DEBUG mode.
    mailbox.log now says:

    Code:
    2008-09-20 11:26:53,253 DEBUG [btpool0-0] [name=bart@abc.com;aname=local@host.local;mid=3;ip=127.0.0.1;ua=ZimbraWebClient - PRISM (Linux)/0.0;] request - GET https://webmail.abc.com/home/~/?fmt=tgz&list=34722,34721,34720,34719,34718,34717,34715,34714,34713,34712,34711,34710,34709,34708,34707,34706,34705,34704,34702,34700,34699,34697,34696,34694,34693,34692,34691,34690,34689,34688,34687,34686,34684,34683,34681,34680,34678,34677,34675,34673,34672,34671,34670,34669,34668,34667,34666,34665,34664,34663,34662,34661,34660,34659,34658,34657,34656,34655,34654,34653,34652,34651,34650,34649,34647,34646,34645,34644,34643,34641,34640,34639,34638,34637,34636,34635,34633,34631,34630,34628,34627,34626,34625,34624,34622,34621,34620,34619,34618,34617,34616,34615,34614,34613,34612,34611,34610,34609,34607,34606
    2008-09-20 11:26:53,422 ERROR [btpool0-0] [name=bart@abc.com;aname=local@host.local;mid=3;ip=127.0.0.1;ua=ZimbraWebClient - PRISM (Linux)/0.0;] offline - sync failure: bart@abc.com
    com.zimbra.common.service.ServiceException: system failure: InitialSync.syncMessagesAsTgz
    ExceptionId:btpool0-0:1221906413421:4c705020b968722b
    Code:service.FAILURE
            at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
            at com.zimbra.cs.mailbox.SyncExceptionHandler.checkRecoverableException(SyncExceptionHandler.java:38)
            at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:882)
            at com.zimbra.cs.mailbox.InitialSync.syncMessages(InitialSync.java:840)
            at com.zimbra.cs.mailbox.InitialSync.syncMessagelikeItems(InitialSync.java:423)
            at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:313)
            at com.zimbra.cs.mailbox.InitialSync.prioritySync(InitialSync.java:387)
            at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:372)
            at com.zimbra.cs.mailbox.InitialSync.initialFolderSync(InitialSync.java:377)
            at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:188)
            at com.zimbra.cs.mailbox.InitialSync.resume(InitialSync.java:174)
            at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync.java:192)
            at com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineMailbox.java:115)
            at com.zimbra.cs.service.offline.OfflineSync.handle(OfflineSync.java:44)
            at com.zimbra.soap.SoapEngine.dispatchRequest(SoapEngine.java:411)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:268)
            at com.zimbra.soap.SoapEngine.dispatch(SoapEngine.java:160)
            at com.zimbra.soap.SoapServlet.doPost(SoapServlet.java:266)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
            at com.zimbra.cs.servlet.ZimbraServlet.service(ZimbraServlet.java:188)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
            at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:487)
            at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:362)
            at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
            at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
            at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:716)
            at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:406)
            at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:211)
            at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
            at org.mortbay.jetty.handler.RewriteHandler.handle(RewriteHandler.java:176)
            at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:139)
            at org.mortbay.jetty.Server.handle(Server.java:313)
            at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:506)
            at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:844)
            at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:644)
            at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:211)
            at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:381)
            at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:396)
            at org.mortbay.thread.BoundedThreadPool$PoolThread.run(BoundedThreadPool.java:442)
    Caused by: com.zimbra.common.service.ServiceException: system failure: Unable to read/write message id=34722
    ExceptionId:btpool0-0:1221906413421:4c705020b968722b
    Code:service.FAILURE
            at com.zimbra.common.service.ServiceException.FAILURE(ServiceException.java:253)
            at com.zimbra.cs.mailbox.InitialSync.saveMessage(InitialSync.java:1014)
            at com.zimbra.cs.mailbox.InitialSync.syncMessagesAsTgz(InitialSync.java:879)
            ... 37 more
    Caused by: java.io.IOException: unexpected EOF with 1 bytes unread
            at com.zimbra.common.util.tar.TarInputStream.read(TarInputStream.java:353)
            at com.zimbra.common.util.tar.TarInputStream.read(TarInputStream.java:298)
            at com.zimbra.common.util.ByteUtil.readInput(ByteUtil.java:614)
            at com.zimbra.cs.mailbox.InitialSync.saveMessage(InitialSync.java:1003)
            ... 38 more
    I had exactly the same promblem with this account on another zdesktop machine.
    I only have it with this account.
    I'm running zdesktop_0_90_build_1278_linux_i686.sh

    -Bart
    Last edited by eombah; 09-21-2008 at 02:30 AM.

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