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Thread: Calendar sync problem in MacOS

  1. #1
    Join Date
    Oct 2008
    Posts
    1
    Rep Power
    7

    Default Calendar sync problem in MacOS

    Hi,

    We got a problem with calendar sync using Zimbra Desktop for MacOS. We tried to upgrade to the newest version, but still no help. The server is behind a firewall, so any specific port to open to let the calendar sync work?

    This is the full trace:

    Product name: Zimbra Desktop
    Product version: 0.91
    Build ID: 1338
    Release type: BETA
    OS Platform: Mac OS X i386 10.5.4
    Time of event: 2008-10-11 13:06:56

    ----------------------------------------------------------------------------
    Failure details:
    ----------------------------------------------------------------------------

    com.zimbra.common.service.ServiceException: system failure: Failed
    setting calendar item id=313

    ExceptionId:sync-timer-mike@blahblah.com:1223744816060:01bc47885d07556d

    Code:service.FAILURE
    at
    com.zimbra.common.service.ServiceException.FAILURE (ServiceException.java:253)
    at

    com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:764)
    at
    com.zimbra.cs.mailbox.InitialSync.syncCalendarItem (InitialSync.java:621)
    at com.zimbra.cs.mailbox.DeltaSync.deltaSync(DeltaSyn c.java:242)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:92)
    at com.zimbra.cs.mailbox.DeltaSync.sync(DeltaSync.jav a:76)

    at com.zimbra.cs.mailbox.MailboxSync.sync(MailboxSync .java:196)
    at

    com.zimbra.cs.mailbox.OfflineMailbox.sync(OfflineM ailbox.java:116)
    at
    com.zimbra.cs.mailbox.OfflineMailbox.syncOnTimer(O fflineMailbox.java:97)
    at
    com.zimbra.cs.mailbox.DesktopMailbox$1.run(Desktop Mailbox.java:259)

    at java.util.TimerThread.mainLoop(Timer.java:512)
    at java.util.TimerThread.run(Timer.java:462)
    Caused by: com.zimbra.cs.mailbox.MailServiceException: No such blob:
    mailbox=2, item=313, change=3761

    ExceptionId:sync-timer-mike@blahblah.com:1223744816057:01bc47885d07556d

    Code:mail.NO_SUCH_BLOB
    at
    com.zimbra.cs.mailbox.MailServiceException.NO_SUCH _BLOB(MailServiceException.java:264)

    at com.zimbra.cs.mailbox.MailItem.getBlob(MailItem.ja va:854)
    at
    com.zimbra.cs.mailbox.OfflineMailbox.syncChangeIds (OfflineMailbox.java:519)
    at
    com.zimbra.cs.mailbox.InitialSync.setCalendarItem( InitialSync.java:754)
    ... 10 more

  2. #2
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    I think you removed the actual trace. Can you confirm whether it was a Task item or an Appointment? If it's Task, it's a known issue: Bug 32714 – Editing a task creates a dupe

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